Graham Hulsman
Technical Claims Manager at Utmost PanEurope- Claim this Profile
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Bio
Sally-Anne Etienne
Graham has a wealth of claims experience and applied his knowledge in a fair, balanced and consistent manner.
Jim Harris
Graham is an extremely competent Income Protection claims professional. He is very outcome focused, and has an excellent IT skills. Graham understands the value of Early Intervention in Claims Management, and I have no doubt that we would be a considerable asset to any Claims Department.
Sally-Anne Etienne
Graham has a wealth of claims experience and applied his knowledge in a fair, balanced and consistent manner.
Jim Harris
Graham is an extremely competent Income Protection claims professional. He is very outcome focused, and has an excellent IT skills. Graham understands the value of Early Intervention in Claims Management, and I have no doubt that we would be a considerable asset to any Claims Department.
Sally-Anne Etienne
Graham has a wealth of claims experience and applied his knowledge in a fair, balanced and consistent manner.
Jim Harris
Graham is an extremely competent Income Protection claims professional. He is very outcome focused, and has an excellent IT skills. Graham understands the value of Early Intervention in Claims Management, and I have no doubt that we would be a considerable asset to any Claims Department.
Sally-Anne Etienne
Graham has a wealth of claims experience and applied his knowledge in a fair, balanced and consistent manner.
Jim Harris
Graham is an extremely competent Income Protection claims professional. He is very outcome focused, and has an excellent IT skills. Graham understands the value of Early Intervention in Claims Management, and I have no doubt that we would be a considerable asset to any Claims Department.
Credentials
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The Six Morning Habits of High Performers
LinkedInFeb, 2021- Oct, 2024
Experience
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Utmost International
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Financial Services
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200 - 300 Employee
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Technical Claims Manager
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Apr 2018 - Present
Principal Technical Specialist for all Irish & European Claims. Strategic consulting, including business planning, product design, business retention, sales development. Drive and develop best practice claims management processes.
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Technical Specialist
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Apr 2015 - Apr 2018
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Irish Life Corporate Business
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Ireland
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Financial Services
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100 - 200 Employee
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Employee Benefits Technical Specialist
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Aug 2012 - Apr 2015
Case Manage a portfolio of Income Protection claims & make decisions/recommendations on complex claims including dispute cases.Provide technical and product training across the Income Protection teams and drive innovation and best practice claims management techniques.Coach, mentor and provide feedback to staff to ensure our claims philosophy and culture remain strong in every day work practices.
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Claims Administrator, Claims Assessor & Senior Claims Assessor
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Mar 1997 - Aug 2012
I worked in a variety of claims roles since 1997 & these roles involved: - Evaluation, decision making and management of IP, CI and Death claims. - Provide claims advice, return to work and rehab strategies to employers. - Work in partnership with employers & 3rd parties to manage absent employees back to work. - Provide a high level of customer service. - Manage reinsurance recoveries & provide MI reports on all aspects of claim activities. - Training and mentoring Claims Assessors. - Drive innovation in claims management through projects and other business practices. Show less
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Education
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2021 - 2023
The Honorable Society of King's Inns
Diploma in Legal Studies, Law -
2011 - 2012
National College of Ireland
Human Resource Management, Human Resources Management and Services -
2010 - 2011
Irish Management Institute
Master’s Degree, Business Management -
2005 - 2006
Chartered Insurance Institute - London
Diploma, Life & Disability Claims Management (DLDC) -
1988 - 1993
St. Marks Community School
Community
