Experience

PSE Consulting

• Germany
• 1 - 100 Employee

• Payments Consultant

  • Mar 2023 - Present

  London, England, United Kingdom



Elavon Europe

• Ireland
• Financial Services
• 700 & Above Employee

• Head Of Change & Business Transformation - Partner Division

  • Aug 2021 - Mar 2023

  London, England, United Kingdom



Cashflows

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Head of New Business - Partners

  • Mar 2021 - Apr 2021

  Cambridge, England, United Kingdom



Elavon Financial Services Limited

• Head of Partnership Management - UK

  • Mar 2017 - Mar 2021

  London, United Kingdom Responsible for financial performance for all 3rd party Partner alliances including Bank Partner Partnerships and ISO arrangements within the UK.

• Product Manager - New Product Introductions : Mobile

  • Oct 2014 - Mar 2017

  Watford, United Kingdom Responsible for the Governance, Management and Delivery of a suite of innovative products supporting new payment options involving Mobile. Lead Product Manager enabling Elavon to acquire Zapp transactions in e-Comm, m-Comm and f2f channels.



Tesco PLC

• Appliances, Electrical, and Electronics Manufacturing

• Programme Manager - Group Cash, Banking and Payments

  • Jan 2014 - Sep 2014

  Cheshunt Programme role to define, reshape and deliver a wide suite of change projects. Refined and managed the completion of the main acquiring contract for UK and ROI and subsequently managed the supplier relationship. Managed the Contactless terminal roll-out for the 500 stores within m25 catchment area. Main Tesco Plc contact point for relationship with Visa and MasterCard. Designed, developed and delivered changes to e2e acquiring supply chain to secure Interchange savings for Tesco EU… Show more Programme role to define, reshape and deliver a wide suite of change projects. Refined and managed the completion of the main acquiring contract for UK and ROI and subsequently managed the supplier relationship. Managed the Contactless terminal roll-out for the 500 stores within m25 catchment area. Main Tesco Plc contact point for relationship with Visa and MasterCard. Designed, developed and delivered changes to e2e acquiring supply chain to secure Interchange savings for Tesco EU territories impacted by Visa Cross Border changes. Show less



ERN Global

• 1 - 100 Employee

• Implementation Manager

  • Sep 2013 - Dec 2013

  London, United Kingdom Brought in to implement ERN first commercial client (TRDP) on utilizing ERN’s Looop big data platform to deliver a loyalty solution to TRDP’s 2000 POS clients. Role initially required formulating and documenting a number of key standards: Requirements gathering, design forum, change control, testing environments and ongoing code promotion. It then involved working directly with the client to agree the launch strategy to its clients, training of the Soft Launch merchants and creating the… Show more Brought in to implement ERN first commercial client (TRDP) on utilizing ERN’s Looop big data platform to deliver a loyalty solution to TRDP’s 2000 POS clients. Role initially required formulating and documenting a number of key standards: Requirements gathering, design forum, change control, testing environments and ongoing code promotion. It then involved working directly with the client to agree the launch strategy to its clients, training of the Soft Launch merchants and creating the key metrics to monitor progress on rollout. Scheme successfully rolled out to the TRDP 4 Soft Launch clients. Show less



On Sabbatical

• Professional Training and Coaching

• Dad!

  • Jan 2013 - Aug 2013

  Very Rural Charente, France I spent a glorious 8 months living in a rambling farmhouse in a hamlet of 7 properties in Charente, France. Improved my appalling French to 'Passable' but mainly enjoyed taking time out to enjoy the simple life with my much put upon family.



Lloyds

• United Kingdom
• Real Estate

• Programme Delivery Manager - London 2012 Games - Card Payments

  • Jan 2011 - Dec 2012

  London, United Kingdom Programme Delivery Manager Card Acceptance - London 2012 covering full project life cycle Delivery of Payments Infrastructure across all 34 venues for Olympic and Paralympic Games Working with LOCOG, Visa and the wider group of suppliers to deliver Payment Acceptance Negotiation and sign up of all major Merchandise and Catering suppliers for Card Acceptance services Design, build and execution of the delivery model used throughout the Games Won Best Merchant Acquiring Initiative… Show more Programme Delivery Manager Card Acceptance - London 2012 covering full project life cycle Delivery of Payments Infrastructure across all 34 venues for Olympic and Paralympic Games Working with LOCOG, Visa and the wider group of suppliers to deliver Payment Acceptance Negotiation and sign up of all major Merchandise and Catering suppliers for Card Acceptance services Design, build and execution of the delivery model used throughout the Games Won Best Merchant Acquiring Initiative 2012 - The Card and Payments Awards http://www.cardandpaymentsawards.com/year/2013/ Show less



Bluerock Consulting Ltd

• Associate

  • May 2010 - Dec 2010

  Barclaycard Northampton Project Manager – Delivery of Online Proposition Joint Technical and Business Role Delivery of Business Requirements and Technical / Operational Designs Creation of e2e delivery plan Senior Stakeholder Management Management of external vendors



Barclaycard

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Implementation Manager

  • May 2008 - Jul 2010

  Northampton, United Kingdom Project Manager – Barclaycard Freedom – Business Implementation Responsible for overall Internal Readiness including: Workstream alignment and delivery Internal Stakeholder management and sign-off Creation and Execution of Live Proving Plan What-If scenario planning and execution Management of Storm Support and handover to BAU



Loomis

• Sweden
• Financial Services
• 700 & Above Employee

• Consultant

  • Sep 2007 - Apr 2008

  Project Manager – Bulk Till reconciliation Completion of Current State Assessment Establishment of best practise to undertake investigations Engagement of senior personnel across a number of impacted FI’s Establishment and delivery of recovery plan



Barclays Bank

• Consultant

  • Aug 2007 - Jan 2008

  Creation of new JV between 2 High Street Banks and transfer of Cash Management business from incumbent supplier; Operational Workstream - lead on delivery of Operational Due Diligence Application of Cash Management knowledge to support establishment of credible exit plan for current supplier Project lead on Cut-over plan covering transfer of business



Concept Solutions (Hunts)

• Director

  • Jul 2004 - Jul 2007

  Established new Franchised business - Concept Solutions Awarded Franchisee of the Year 2005 Sold business in July 2007

• Programme Manager

  • Jan 2003 - Jul 2004

  Delivery of European Cash Audit Function: Establishment and delivery of agreed Operational Standards across 14 countries Establishment, training and ongoing quality control of Regional Audit teams. Co-ordinated acquisition and disposal of different businesses within the group Resigned from position in July 04 to purchase Franchise opportunity (Concept Solutions) and establish joint business with my wife focussed on Domestic Insurance Claim Management



Unilog LogicaCMG

• Consultant

  • Mar 2002 - Jan 2003

  Outsource project in Barclays Bank.



Halifax

• Banking
• 700 & Above Employee

• Mangement

  • Sep 1989 - Jul 2001

  Started as a Graduate Trainee in 1989. Had experience in all aspects of Branch Operational Management. Also held positions in Business Development, New Business Process Management and Regional Project Management. Left in the spring of 2001 to increase experience and find new challenges.