Assistant Principal - Maritime Environment and ORE Facilitation

• Sep 2022 - Present

Higher Executive Officer ICT

• Nov 2019 - Sep 2022

ICT Shared Services was created in November 2019 for the purpose of central performance management to support tracking, reporting, and continuous improvement across suppliers and internal providers.Main duties:• Procurement through OGP and directly on eTenders• Financial Management/Reporting• Budget planning and monthly reviews• Project/Programme Management• Project Governance• Contract Management• Vendor Management• Implementation of the new Courts Service ICT Operating Model• Recruitment of new staff to ICT by reviewing applications and drafting specifications Show less

Executive Officer ICT

• Aug 2017 - Nov 2019

• Track and manage all project plan activities and deliverables.• Build strong relationships with Court Offices/Departments to provide support and understand their requirement • Regularly interface with business customers• Attend Stakeholder Meetings, Governance meetings, Design Reviews, and Workshops (hands-on participation) to perform gap-analysis and capture business requirements and enhancements• Support Application Testing, User Acceptance, and Data Verification Sessions (Informal and Formal Sessions)• Support hardware and software are in place (all types of peripherals).• Tracks and resolve user issues and troubleshoot issues on CSOL Helpdesk.• Manage and escalate risk; provide weekly updates on progress to Assistant Principal. Show less

PASO Grade III

• Mar 2017 - Aug 2017

General Office: • Updated and compiled profiles and daily discharges for the Courts Service and hospital visits. • Liaised with transportation for the above in consultation with the prison detail office and PSEC. • All planned discharges, committal warrants and transfers from other prisons processed on PIMS. • All returning Court results, bail information and escort documentation are checked and all new court dates and warrants are entered on PIMS. • Submitted temporary release applications in conjunction with Probation & Welfare services, IPS, Chief Officers and Governors. • Managed Prisoner’s accounts and transactions on IPS account management application PAMS. Stores: • Invoice information processed and entered on the Oracle FMS system. • Procurement of basic supplies for Mountjoy Prison based on stock levels and demand. Show less

Clerical Officer

• Mar 2015 - Mar 2017

Main functions involved the allocation of PPS numbers and the Public Service Card. Both roles involved handling sensitive information and ensuring all criteria were met before issuing: • PPS Number Allocation - Assess and decide upon claims from customers who require a PPS number. This involves interviewing customer, analysing documentation and ascertaining whether their claim is justified. • Reporting suspect claims to the inspectors/investigation team • Public Service Card - Interviewing customers and registering them for the new Public Service Card. This was done by inspecting their documents using a variety of devices such as UV and magnification. Other minor duties: • Clerical Support - Filing and preparing claims for deciding officers • Certificate Registration - Registering Illness Benefit certs • T.I.S. - Transaction Information System, audit system to provide a route for increased monitoring of compliance • Debt Management - Updating and maintaining the debt database Show less