Graham Bowers
Information Technology Administrator at HLB Gross Collins, P.C.- Claim this Profile
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Bio
Shae Chhugani
Graham is a willing and enthusiastic customer service professional. He is independent and self-directed; taking instruction and running with it. Graham meets challenges head on, providing efficient and clear delivery, and has been more than willing to step up to assist other teammates with tasks when needed. He is an extraordinary asset to have on a team and would add value to any position he accepted.
Quiannia Owens
Graham is the truest definition of Ambassador as it can get! Everyone receives the warmest welcome upon arrival! This young man is the epitome of professionalism! You can always expect excellence from any project you assign him. Graham truly exhibits a fast track mentality, meaning, whatever level he starts on, he quickly masters, and move to the next! It's my pleasure to highly recommend Graham, based on all of the above!
Shae Chhugani
Graham is a willing and enthusiastic customer service professional. He is independent and self-directed; taking instruction and running with it. Graham meets challenges head on, providing efficient and clear delivery, and has been more than willing to step up to assist other teammates with tasks when needed. He is an extraordinary asset to have on a team and would add value to any position he accepted.
Quiannia Owens
Graham is the truest definition of Ambassador as it can get! Everyone receives the warmest welcome upon arrival! This young man is the epitome of professionalism! You can always expect excellence from any project you assign him. Graham truly exhibits a fast track mentality, meaning, whatever level he starts on, he quickly masters, and move to the next! It's my pleasure to highly recommend Graham, based on all of the above!
Shae Chhugani
Graham is a willing and enthusiastic customer service professional. He is independent and self-directed; taking instruction and running with it. Graham meets challenges head on, providing efficient and clear delivery, and has been more than willing to step up to assist other teammates with tasks when needed. He is an extraordinary asset to have on a team and would add value to any position he accepted.
Quiannia Owens
Graham is the truest definition of Ambassador as it can get! Everyone receives the warmest welcome upon arrival! This young man is the epitome of professionalism! You can always expect excellence from any project you assign him. Graham truly exhibits a fast track mentality, meaning, whatever level he starts on, he quickly masters, and move to the next! It's my pleasure to highly recommend Graham, based on all of the above!
Shae Chhugani
Graham is a willing and enthusiastic customer service professional. He is independent and self-directed; taking instruction and running with it. Graham meets challenges head on, providing efficient and clear delivery, and has been more than willing to step up to assist other teammates with tasks when needed. He is an extraordinary asset to have on a team and would add value to any position he accepted.
Quiannia Owens
Graham is the truest definition of Ambassador as it can get! Everyone receives the warmest welcome upon arrival! This young man is the epitome of professionalism! You can always expect excellence from any project you assign him. Graham truly exhibits a fast track mentality, meaning, whatever level he starts on, he quickly masters, and move to the next! It's my pleasure to highly recommend Graham, based on all of the above!
Credentials
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Customer Retention Specialist
Life Time Inc.Jul, 2019- Nov, 2024 -
Adult and Pediatric First Aid/CPR/AED
American Red CrossAug, 2019- Nov, 2024
Experience
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HLB Gross Collins, P.C.
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United States
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Accounting
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1 - 100 Employee
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Information Technology Administrator
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Jul 2021 - Present
Responsible for Onboarding, Off boarding, Computer Maintenance, Technology Audits, Internal Application Development, IT Administration, IT Support, and O365 administration support. Successfully managed an implementation of a help desk ticketing system. Nominated and chosen for "HLB Forward" A committee dedicated to advancing and improving HLB Gross Collins P.C. Consulted Individual clients and small businesses, to assess the network infrastructure of the clients, propose improvements, and successfully adopt, and implement, new practices.
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Life Time Inc.
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Member Services Specialist
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Jun 2017 - Jul 2021
• Acted as on-duty manager to maintain an excellent customer experience and ensure all team members are actively engaged • Performed daily lead generation and facilitation of membership sales • Assisted in scheduling to ensure all employees meet their wanted hours, all shifts had proper coverage, and labor hours stayed within the budget. • Supported and empowered team members with a flexible leadership style to foster a friendly culture. • Held team members accountable for achieving all goals and improving metrics. • Assisted in the planning, advertising and execution of member activities and programs. • Facilitated weekly meetings with department heads to identify, understand and document the plan for retention of new gym members. • Provided expertise in CRM software with the ability to respond and process members needs and requests including programs, services and product payments, monthly dues and drawer reconciliation. • Assisted in promoting facility equipment and services provided to increase interested in connecting with sales team to create a membership.
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Sigma Nu Fraternity, Inc.
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Non-profit Organizations
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200 - 300 Employee
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House Manager
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Dec 2018 - May 2019
Worked to maintain integrity and safety of the house while being responsible for the upkeep and renovations. Worked to maintain integrity and safety of the house while being responsible for the upkeep and renovations.
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Young Chefs Academy
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United States
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Individual and Family Services
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1 - 100 Employee
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Chef
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Sep 2016 - Apr 2017
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Your Pie
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Atlanta, Georgia
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Team Member
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Apr 2015 - Apr 2016
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Education
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2019 - 2022
Georgia State University
Bachelor of Business Administration - BBA, Business Administration and Management, General -
2018 - 2019
Stetson University
Health Services/Allied Health/Health Sciences, General
Community
