Experience

Boise Art Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• BAM Store and Visitor Services Manager

  • Mar 2022 - Present



Scotch Dollar

• Owner

  • Oct 2021 - Present



PartnerHero

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Program Manager

  • Dec 2020 - Oct 2021

  Managed outsourced customer support teams supporting several US startups.

• Team Lead

  • Dec 2018 - Dec 2020

  Lead a team of T2 Customer Service associates for a popular expense management application.



Boise Co-op

• United States
• Retail Groceries
• 1 - 100 Employee

• Pet Shop Lead

  • Aug 2017 - Dec 2018

  Led day-to-day operations of an independent pet supply store. Made all buying and ordering decisions, managed inventory and managed the store's staff.

• Pet Shop Buyer

  • Jul 2015 - Aug 2017

• Cash Verification Specialist

  • Jul 2014 - Jun 2015

  Verified till count and prepared daily cash deposits as well as daily cash receivable reports for in-house accounting team.

• Pet Shop Associate

  • Jun 2012 - Jun 2015

• Customer Service Specialist

  • Mar 2010 - Jun 2015

  Provided in-store customer service through, phone, email and face-to-face. Worked with store managers to correct issues from the customerperspective.

• Cashier

  • Aug 2008 - Mar 2010