Graeme Black

Director of Information Technology at Admail West
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Contact Information
Location
Sacramento, California, United States, US
Languages
  • English Native or bilingual proficiency

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Chad Wilson

While working with Graeme, I was constantly in awe of his ability to learn and implement new solutions on the fly. Any time a new business challenge was introduced, Graeme would have a concept for a technical solution fleshed out in what seemed like no time at all. As a systems engineer, it was a pleasure to work with a director that was competent with the technology I was responsible for on the job and not just a manager of people. Graeme has a brilliant technical mind and is a fair and patient leader. Graeme would be a great addition to any team, be it technical, managerial or both.

Nathan Torinus, CFP®, MBA

Graeme is highly intelligent and a very capable problem solver on both the development and infrastructure sides of Information Systems. We worked on multiple projects as well as day-to-day challenges together, and I could count on him to grasp both the business case and the technical needs of any opportunity, and to move our systems to support the direction the business needed to go. I project Graeme as a valuable and effective senior component of a high functioning IS department like the ones he's built throughout his career.

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Experience

    • United States
    • Printing Services
    • 1 - 100 Employee
    • Director of Information Technology
      • Nov 2007 - Present

      Hands-on technical director responsible for all aspects of Information Systems at this marketing services support organization, including development, infrastructure and support. Manage department of up to six full-time staff plus outsourced software development. Continuously implement and utilize technologies that create an increase in productivity while maintaining superior quality. Integrate various internal and external logistics and warehouse management systems and components. Actively participate in the Measurable Management program for Business Process Improvement. As Information Security Manager, implement and maintain HIPAA security and ISO 9001 quality standards. Show less

    • United States
    • Director of Information Technology
      • Mar 2004 - Oct 2007

      Built the Information Technology department at this marketing services support organization from a single part-time contractor to six full-time staff. Designed and implemented systems and application architecture for online, integrated warehouse, logistics, order entry, print, mail and marketing campaign management tools for various Fortune 1000 companies including Discover Financial Services, Fair Isaac, Nestle, Costco, and Plantronics. Ensured that technology advances led to productivity advances while adding several leading edge technology capabilities. Replaced aging proprietary Warehouse Management System (WMS) and re-integrated all internal and external systems. Mentored employees through coaching and individual development plans. Delivered the technical portion of the presentation that was instrumental in the company winning a multi-million dollar contract with Discover Financial Services. Show less

    • Director of Information Technology
      • Mar 2002 - Aug 2003

      Director of Information Technology for this amateur sports software start-up. Responsible for strategic direction, technology acquisition, configuration and implementation, web site design and programming. Director of Information Technology for this amateur sports software start-up. Responsible for strategic direction, technology acquisition, configuration and implementation, web site design and programming.

    • Software Development
    • 1 - 100 Employee
    • Senior NT Systems Administrator
      • Jan 2000 - Oct 2001

      Developed performance, management and automation tools for Systems and Networking that assisted tier three support and troubleshooting. Responsible for engineering, programming, and implementation of fault, configuration, asset, performance and security (FCAPS) management and automation tools for the Commerce One global network. Developed performance, management and automation tools for Systems and Networking that assisted tier three support and troubleshooting. Responsible for engineering, programming, and implementation of fault, configuration, asset, performance and security (FCAPS) management and automation tools for the Commerce One global network.

    • Brazil
    • Commercial and Industrial Machinery Maintenance
    • 1 - 100 Employee
    • Senior Technical Architect
      • Mar 1998 - Dec 2000

      MCI Systemhouse was acquired by EDS in 1999 As technical leader on a team of seven senior engineers, provided tier three engineering, support and troubleshooting services. Designed and implemented FCAPS management and automation tools for various multi-site outsourcing clients including the California State Automobile Association (CSAA), Roche Vitamins, Cadence Systems and Apple. Successfully lead the Y2K mitigation project for the CSAA local area network. Served as senior technical mentor and coach to team members. Responsible for engineering, programming, and implementation of performance and systems management and automation tools for the Network Operations Center. Acted as change management liaison for the LAN engineering group. Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Architect
      • 1996 - Feb 1998

      As technical leader for the Canada Post LAN Engineering team of eight engineers, provided tier three LAN engineering, support and architecture services. Led specialized project team of four senior engineers and vendor installation teams for the Canada Post Netware 3 to 4 migration and server replacement project across five regional data centers. Responsible for desktop and LAN engineering, support and architecture. LAN engineering single point of contact for network engineering and change management groups. Show less

    • Network Consultant
      • 1990 - 1996

      Provided various consulting services to the Royal Bank, and the Toronto Dominion Bank, SHL Systemhouse, National Steel, the Ministry of Community and Social Services, and the Canada Post Corporation. Provided various consulting services to the Royal Bank, and the Toronto Dominion Bank, SHL Systemhouse, National Steel, the Ministry of Community and Social Services, and the Canada Post Corporation.

    • Germany
    • Climate Technology Product Manufacturing
    • 500 - 600 Employee
    • Senior Technical Support Specialist
      • 1986 - 1990

      As technical leader of a team of three technical support specialists, performed Voice, PC and LAN engineering, installation, technical support and troubleshooting. As technical leader of a team of three technical support specialists, performed Voice, PC and LAN engineering, installation, technical support and troubleshooting.

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