Retail Development Manager

• May 2021 - Present

Commercial Accountant

• Jan 2019 - May 2021

Commercial Finance – working closely with the Sales team to highlight key opportunities and risks from customer accounts, against the budget and forecast. Monthly Management Accounts - ownership of the P&L and carrying out variance analysis. As well as journal postings, including bank reconciliations, accruals, prepayments and general ledger maintenance. Management of the Purchase and Receivables ledgers – primarily on the aged balances. Cash Management – forecasting accuracy against the elements within operating profit. Administrative tasks – processing and collecting invoices, tracking expenses and providing support to the wider teams. Studying towards CIMA Accounting Qualification. Show less

Sales And Marketing Intern

• Oct 2018 - Nov 2018

Supply Chain Assistant

• Jul 2016 - Jul 2017

Development and Support team, driving future operational efficiencies. • Added value through data analysis on project work, backhaul, planning processes through assessing the optimal routing and capital budgeting. • Shaped new internal Communications channels across 3 regional sites, impacting over 3,000 Partners involved integrating technology, whilst mitigating business security risks. Gained positive feedback from all. • Designed creative visual aids to enhance closer collaboration with John Lewis. • Volunteered in Waitrose and John Lewis stores, understanding high quality customer service requirements. • Insights into other business functions at Waitrose, eg: Finance, Product Supply, Buying, Personnel, Customer Care and Merchandise Complaints • Independently arranged 2 weeks at John Lewis Commercial directorate, in their Buying teams. • Involvement and attendance in all levels of democracy meetings, strengthening relationships with Partners. Developed commercial awareness, analytical, delivery and execution skills. Show less

Waitress

• Jun 2015 - Sep 2015

Serving customers, clearing and looking after guests at sports, fundraising and corporate events. Appointed as a team leader, developing my leadership capabilities through the delegation and overall team management. Testing my customer interaction skills, especially in encountering difficult guests. Serving customers, clearing and looking after guests at sports, fundraising and corporate events. Appointed as a team leader, developing my leadership capabilities through the delegation and overall team management. Testing my customer interaction skills, especially in encountering difficult guests.

Internship

• Jul 2015 - Jul 2015

Understanding and further collaborating the outlets' partnership within the community. Organising and delivering several local projects, including Bicester's very first Folk Festival. This involved extensive research, collaboration with all stakeholders, budgeting and negotiation with service providers. Excelling my planning and execution capabilities. Understanding and further collaborating the outlets' partnership within the community. Organising and delivering several local projects, including Bicester's very first Folk Festival. This involved extensive research, collaboration with all stakeholders, budgeting and negotiation with service providers. Excelling my planning and execution capabilities.

Shop Assistant

• Dec 2012 - Dec 2014

Holiday job, selling products on the shop floor and stock allocations. Interacting with customers to understand their diverse needs and optimising customer experience. Holiday job, selling products on the shop floor and stock allocations. Interacting with customers to understand their diverse needs and optimising customer experience.

Summer Intern

• Jul 2014 - Jul 2014

An insight into a range of legal services interacting with high performing specialists, observing court time and involvement within trial planning, Improving my networking skills, time management and independence. An insight into a range of legal services interacting with high performing specialists, observing court time and involvement within trial planning, Improving my networking skills, time management and independence.

Internship

• Jul 2012 - Jul 2012

Shadowed Head of Human Resources, where I underwent informal interviews with senior team members and learnt about their strategic plans. Additional opportunity to pitch a product of my choice to senior Buyer, which was ultimately selected as part of their Christmas range. Also, worked in Peter Jones for a day. Progressing my commercial awareness of the retail sector, alongside maximising my presenting and negotiation skills. Also my ability to work under pressure towards a deadline. Shadowed Head of Human Resources, where I underwent informal interviews with senior team members and learnt about their strategic plans. Additional opportunity to pitch a product of my choice to senior Buyer, which was ultimately selected as part of their Christmas range. Also, worked in Peter Jones for a day. Progressing my commercial awareness of the retail sector, alongside maximising my presenting and negotiation skills. Also my ability to work under pressure towards a deadline.