Medical Assistant

• Aug 2023 - Present

Scribe

• Jul 2023 - Present

Patient Care Coordinator

• Jan 2020 - Jun 2023

• Correspond with patients via EHR to schedule appointments, triage concerns and questions, and offer general support. Direct clinical concerns to the practitioner. * Optimize lab review processes by creating streamlined programs in Excel, reducing review time by 50% • Perform end of the year bookkeeping and reconciliations for clinic sales in Quickbooks. Manage client and company billing (QBO) while coordinating with insurance companies and other medical offices. * Run sales reports… Show more • Correspond with patients via EHR to schedule appointments, triage concerns and questions, and offer general support. Direct clinical concerns to the practitioner. * Optimize lab review processes by creating streamlined programs in Excel, reducing review time by 50% • Perform end of the year bookkeeping and reconciliations for clinic sales in Quickbooks. Manage client and company billing (QBO) while coordinating with insurance companies and other medical offices. * Run sales reports in Excel to develop strategies that maximize client retention rate • Order and upload patient files and lab results, using PracticeBetter EHR. • Ensure maximum client satisfaction by providing exceptional and personalized message triage for over 50 clients in a given day (including scheduling assistance, message confirmations, and other client care) • Successfully launch, advertise, and manage workshops to maximize attendance using EventBrite and MailChimp.

Undergraduate Research Assistant - Liu Lab

• Jan 2023 - Jul 2023

Undergraduate Research Assistant

• Sep 2022 - Dec 2022

• Screen articles by both title/abstract and at a full-text level to determine if they're eligible for inclusion in the systematic review, based on a subset of criteria. • Screen articles by both title/abstract and at a full-text level to determine if they're eligible for inclusion in the systematic review, based on a subset of criteria.

Community Programming Associate

• Jul 2021 - Jul 2022

• Coordinate with team members to plan virtual community-wide events and panels with the intention of educating the public and healing the community. • Meet with policymakers, congresspeople, educators, and other visionaries to plan collaborative efforts, extending the group's network. * Devised and applied a new proposal for healing circle workshops and other community outreach/programming events • Create informed content for social media distribution and other education • Attend… Show more • Coordinate with team members to plan virtual community-wide events and panels with the intention of educating the public and healing the community. • Meet with policymakers, congresspeople, educators, and other visionaries to plan collaborative efforts, extending the group's network. * Devised and applied a new proposal for healing circle workshops and other community outreach/programming events • Create informed content for social media distribution and other education • Attend weekly and bi-monthly meetings to review overarching goals for community outreach and programming. * Partnered with other teams & companies in consulting on collaborative efforts, extending the group's network. Show less • Coordinate with team members to plan virtual community-wide events and panels with the intention of educating the public and healing the community. • Meet with policymakers, congresspeople, educators, and other visionaries to plan collaborative efforts, extending the group's network. * Devised and applied a new proposal for healing circle workshops and other community outreach/programming events • Create informed content for social media distribution and other education • Attend… Show more • Coordinate with team members to plan virtual community-wide events and panels with the intention of educating the public and healing the community. • Meet with policymakers, congresspeople, educators, and other visionaries to plan collaborative efforts, extending the group's network. * Devised and applied a new proposal for healing circle workshops and other community outreach/programming events • Create informed content for social media distribution and other education • Attend weekly and bi-monthly meetings to review overarching goals for community outreach and programming. * Partnered with other teams & companies in consulting on collaborative efforts, extending the group's network. Show less

Client Success Coordinator

• Jan 2020 - Aug 2021

• Coordinate with clients for in-person and virtual appointments, scheduling for a team of three providers • Address client concerns and triage messages through email and EHR • Perform routine IV blood draws and centrifuge • Order lab tests for patients, including ICD-10 coding, insurance correspondence, and patient payment information (LabCorp, Quest) • Analyze and upload patient files, lab results, and requisitions to EHR • Aid in creating visual content for the Instagram… Show more • Coordinate with clients for in-person and virtual appointments, scheduling for a team of three providers • Address client concerns and triage messages through email and EHR • Perform routine IV blood draws and centrifuge • Order lab tests for patients, including ICD-10 coding, insurance correspondence, and patient payment information (LabCorp, Quest) • Analyze and upload patient files, lab results, and requisitions to EHR • Aid in creating visual content for the Instagram, Facebook, and Twitter • Create, package, and ship supplements for patients Show less • Coordinate with clients for in-person and virtual appointments, scheduling for a team of three providers • Address client concerns and triage messages through email and EHR • Perform routine IV blood draws and centrifuge • Order lab tests for patients, including ICD-10 coding, insurance correspondence, and patient payment information (LabCorp, Quest) • Analyze and upload patient files, lab results, and requisitions to EHR • Aid in creating visual content for the Instagram… Show more • Coordinate with clients for in-person and virtual appointments, scheduling for a team of three providers • Address client concerns and triage messages through email and EHR • Perform routine IV blood draws and centrifuge • Order lab tests for patients, including ICD-10 coding, insurance correspondence, and patient payment information (LabCorp, Quest) • Analyze and upload patient files, lab results, and requisitions to EHR • Aid in creating visual content for the Instagram, Facebook, and Twitter • Create, package, and ship supplements for patients Show less

Medical Assistant

• Nov 2018 - Jun 2019

• Serve as a student clinical medical assistant for a fast-paced urgent care office performing front-office, back-office, and in-patient services. Perform inventory, invoice clients and pay supplement companies via QuickBooks • Work with a small team including a provider, lead medical assistant and radiology technician to open/close the clinic daily. • Room patients, take vitals (including manual blood pressure, pulse ox, pulse, temperature, height and weight), and enter in patient… Show more • Serve as a student clinical medical assistant for a fast-paced urgent care office performing front-office, back-office, and in-patient services. Perform inventory, invoice clients and pay supplement companies via QuickBooks • Work with a small team including a provider, lead medical assistant and radiology technician to open/close the clinic daily. • Room patients, take vitals (including manual blood pressure, pulse ox, pulse, temperature, height and weight), and enter in patient charts - sometimes perform patient EKG/nebulizer treatments. • Perform in house labs such as flu, strep, Snellen, mono, blood sugar, and pregnancy tests along with urinalysis (manual and automatic). • Perform phlebotomy and butterfly hand draw, as well as IM, ID, and SUBQ injections. • Utilize ICD10 coding to properly collect and store cultures before going to the lab. Show less • Serve as a student clinical medical assistant for a fast-paced urgent care office performing front-office, back-office, and in-patient services. Perform inventory, invoice clients and pay supplement companies via QuickBooks • Work with a small team including a provider, lead medical assistant and radiology technician to open/close the clinic daily. • Room patients, take vitals (including manual blood pressure, pulse ox, pulse, temperature, height and weight), and enter in patient… Show more • Serve as a student clinical medical assistant for a fast-paced urgent care office performing front-office, back-office, and in-patient services. Perform inventory, invoice clients and pay supplement companies via QuickBooks • Work with a small team including a provider, lead medical assistant and radiology technician to open/close the clinic daily. • Room patients, take vitals (including manual blood pressure, pulse ox, pulse, temperature, height and weight), and enter in patient charts - sometimes perform patient EKG/nebulizer treatments. • Perform in house labs such as flu, strep, Snellen, mono, blood sugar, and pregnancy tests along with urinalysis (manual and automatic). • Perform phlebotomy and butterfly hand draw, as well as IM, ID, and SUBQ injections. • Utilize ICD10 coding to properly collect and store cultures before going to the lab. Show less