Grace Sarfas

Support worker at CareService24
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Contact Information
Location
UK
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency
  • German Professional working proficiency

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Bio

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Credentials

  • European Computer Driving License
    -

Experience

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Support worker
      • Aug 2020 - Present
    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Consultant
      • Jul 2020 - Present
    • United States
    • Office Administrator
      • Feb 2020 - Jul 2020
    • Having a holiday / Temping and freelancing
      • Nov 2019 - Feb 2020
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Office Administrator
      • Jan 2019 - Dec 2019
    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • I.T. Manager
      • Nov 2010 - Dec 2018

      • Purchase, maintain and troubleshoot all IT equipment including PCs, servers, printers, phones and firewalls. • Liaise with external support as necessary such as for Warehouse Management System • Designed and implemented website using Filemaker for customers to search and view delivery details. • Amend and update company website. • Software support including Windows, Office, Filemaker Pro, LocateIt and Sage • Validation of systems at Reading office including all testing and documentation. • Created and amended programs in Javascript to view amend and update SQL tables. • SQL dba including writing and amending functions, views and stored procedures and writing and executing queries. • Meetings with Management and staff to understand requirements and offer possible solutions. Implement solutions decided upon either directly or by liaising with third parties. • Train new staff in systems use and write procedures as required. • Design and amend reports in Crystal Reports • Filemaker development –create layouts, fields and database design as required

    • United Kingdom
    • Automotive
    • 100 - 200 Employee
    • Customer Services Executive with responsibility for Fleet Users
      • Jul 2007 - Oct 2010

Education

  • University of Exeter
    Bachelor's Degree, French and German
    1992 - 1996
  • Cricklade College, Andover
    A Levels, French, German, English Literature, AS Level Pyschology
    1989 - 1991
  • John Hanson Comprehensive School
    High School, GCSEs
    1987 - 1989

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