Experience

Catapult K12

• Consumer Services
• 1 - 100 Employee

• Project Manager

  • Jun 2021 - Present

  Independently manage implementation of SaaS for K12 clients nationwide: routinely communicating with stakeholders (district administration, law enforcement, and internal executive management); coordinating with production team; ensuring timely launch and adoption of software Organize complex overlapping timelines including of over 50 clients with up to 7500 users each Conduct virtual training for over 80% of new and existing clients in 2022 Spearhead standardization of team processes for successful implementation, adoption, and retention Lead majority of internal training within team, including Project Management, Customer Success, and Support



Trader Joe's

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Section Leader

  • Apr 2019 - Nov 2021

  Oversee all aspects of perishable top-4 department, not limited to: analysis and interpretation of sales data, inventory management, team management, and development and enforcement of department standards.

• Crew Member

  • Aug 2018 - May 2019

  Ensure customer retention through curation of customer-crew relationships and assistance with products.Mentor and train new hires to support store culture and company values.

• Crew Member

  • May 2015 - Aug 2018



California State University, Chico

• United States
• Higher Education
• 700 & Above Employee

• Design Intern, Creative Media & Technology

  • Jun 2016 - Jun 2018

  Collaborated with designers and developers to create and implement a new site-wide web template with improved accessibility, mobile responsiveness, and user experience. Received Information Resources Project Award for team's efforts in comprehensive university website migration.Independently managed client projects through the full life cycle, including project intake, client communication, structural and content analysis, site build, to content review and publication.

• Design Intern, Creative Services

  • Jan 2017 - Aug 2017

  Worked directly with University Creative Director and Senior Designer to create promotional materials for administrative and academic departments (including Office of Admissions, Office of Diversity & Inclusion, and Public Affairs) that satisfied both client needs and campus brand standards.

• Student Assistant, Geography & Planning Department

  • May 2014 - Jan 2017

  Maintained, organized and archived confidential department files and records through accurate and thorough documentation.Supported recruitment and retention of prospective students by assisting with on-campus events, upgrading and updating department website, and designing promotional materials.