Education Specialist + Marketing & Sales Associate

• Jun 2023 - Present

Working on a variety of projects within the company as it grows and expands; utilizing my expertise and experience in the education realm to create and implement curriculum for ages TK-8 that emphasizes healthy eating, cultural foods, and restaurant management. Assisting in growing the enrichment program through daily and weekly prep items, planning, and sourcing. Additionally -- working collaboratively to support the marketing and sales teams through social media and email marketing support, sharing and following up with new leads, and managing advisory board. Working flexibly to help the team acquire new clients and supporting those clients once onboarded. Show less

Customer Service Administrator

• Mar 2023 - Jun 2023

Client services administrator also sharing teaching experience and expertise to grow enrichments program for Lunch Bunch.

Customer Support Representative

• May 2022 - Mar 2023

Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best possible response; independently and in a team. Connected with customers to address questions and resolve issues through phone, email, chat, virtual and in-person visits. Organized showroom schedule and monitored weekly appointments to best serve clients. Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best possible response; independently and in a team. Connected with customers to address questions and resolve issues through phone, email, chat, virtual and in-person visits. Organized showroom schedule and monitored weekly appointments to best serve clients.

Private Tutor

• Aug 2020 - May 2022

Pod educator; taught a group of 1st and 2nd graders through a small classroom. Designed curriculum and implemented in a fun, exciting way and taught remotely as needed. Pod educator; taught a group of 1st and 2nd graders through a small classroom. Designed curriculum and implemented in a fun, exciting way and taught remotely as needed.

2nd Grade Teacher

• Dec 2019 - Aug 2020

Took over 2nd grade classroom mid school year and served students through the beginning of the 2020 Covid-19 pandemic via virtual learning. Took over 2nd grade classroom mid school year and served students through the beginning of the 2020 Covid-19 pandemic via virtual learning.

Teacher

• Jul 2018 - Nov 2019

Department lead; created and implemented engaging curriculum while nurturing a welcoming and enjoyable classroom experience. Department lead; created and implemented engaging curriculum while nurturing a welcoming and enjoyable classroom experience.

Floral Designer

• Apr 2017 - Jul 2018

At Hollyflora I work as a floral designer and studio assistant. I participate daily in a team environment where each of as recognizes and executes tasks in a timely manner. I am primarily responsible for upkeep of the studio, ensuring arrangements are created efficiently and ready for delivery, and attending client's homes and restaurants for weekly plant and floral maintenance. I occasionally answer phones and speak with walk-in clients as well as communicating with my team and customer service to ensure satisfaction of clients on all levels. Show less

Floral Designer

• Oct 2016 - Jun 2017

As a floral designer at Lily Lodge, I have many responsibilities in and outside the shop. I typically start my day at the Los Angeles Flower Market where I purchase flowers and other supplies necessary for the shop to run smoothly each day. I deliver my purchases to the shop utilizing my own vehicle. Each day I check in with my fellow designers and owner of the shop to determine what to prioritize. I assist in filling orders by processing flowers and treating them with the utmost care and maintaining attention to detail. I also help with upkeep of the shop and cooler so that it is functional and visually appealing to customers. Each week I am also responsible for assisting in the set up and breakdown of multiple floral arrangements at various locations throughout Los Angeles. Show less

Customer Service Maven/Floral Designer

• Oct 2015 - Aug 2016

As a customer service representative, I am responsible for the following on a typical day: Answer phone calls and emails in a timely manner, return phone calls and answer customer questions promptly, assist walk-up customers with purchasing product, describe products to customer and place orders via telephone and in person, communicate with customer service team to ensure all customer questions are answered accurately and efficiently, communicate with courier team to schedule deliveries and satisfy customer requests for time adjustments, communicate with design team to ensure special requests were met as determined appropriate, take messages for company manager, owner, and PR rep and pass along info in a timely way, keep track of daily calls, place recurring orders for customers and businesses, collect payment in a variety of ways including over the phone and utilizing PayPal, maintain vigilance of website to communicate any suggested edits, locate and purchase product as needed by the various teams, wrap burlap wrapped bouquets as needed. As a floral designer, I am responsible for the following on a typical day: Organize the design floor to promote safe and timely production of bouquets, process multiple varieties of flowers before use such as roses, snap dragons, and tulips, count and maintain track of bouquets made using multi-colored string system, communicate with design team, manager, and processing team about status of design floor to continue streamlined production throughout the day, create bouquets in a timely fashion utilizing Farmgirl Flowers design for the day while paying close attention to stem count and shape to continually promote the Farmgirl aesthetic, assist designers as needed to complete quota for the day, assist design manager with special events and workshops such as wedding boutonnieres, corsages, and flower crowns, clean up design space to promote a safe and productive work area Show less

K/1 Classroom Teacher

• Feb 2015 - Jul 2015

Teacher

• Oct 2011 - Jan 2015

As a Pre-K Teacher-- Conducted daily lessons and promoted social development for pre-kindergarten class of 20 Planned and implemented daily lessons while working closely with pre-k aide Communicated with parents on a daily basis and conducted parent teacher conferences As a 1st Grade Classroom Teacher-- Implemented curriculum utilized by Fayetteville Public Schools while adjusting for specific student needs Co-created STEM curriculum with specials teachers and implemented weekly lessons Worked closely with 1st grade team, special ed instructor, literacy coach, and specials teachers Communicated with parents through weekly newsletter and conducted parent teacher conferences Grade level leader, School of Innovation, Interview and Title I Committee Member As a 2nd Grade Classroom Teacher-- Co-created STEM curriculum with 2nd grade team, specials teachers, special ed instructor, and STEM facilitator utilizing PLTW program and a balanced literacy approach as well as multiple technologies Communicated with parents through weekly newsletter and conducted parent teacher conferences Title I and CCC Committee Member Show less