Experience

icebreaker, a VF Company

• New Zealand
• Retail Apparel and Fashion
• 200 - 300 Employee

• • Mar 2022 - Present

• • Jun 2019 - Mar 2022

  Absolutely loving working in a transparent, ethical company that invests in its people with incredible coaching, support & genuine integrity. So refreshing! My strengths lay in recruitment and team coaching to deliver exceptional customer service driven KPI results.



Patagonia

• United States
• Retail
• 700 & Above Employee

• Former Store Manager Patagonia Sydney

  • Jan 2018 - Apr 2019

  In this role I recreated a more responsive and customer-centric team, often following my gut in hiring raw talent that really paid off with a fantastic team now on the floor. I feel satisfied that I have left a strong legacy of high achieving sales team that represent the Patagonia brand very well. My team achieved our annual sales target 7 months ahead of schedule, and then reached our added 90% stretched budget target 5 weeks ahead of the company's end of financial year. In this role I recreated a more responsive and customer-centric team, often following my gut in hiring raw talent that really paid off with a fantastic team now on the floor. I feel satisfied that I have left a strong legacy of high achieving sales team that represent the Patagonia brand very well. My team achieved our annual sales target 7 months ahead of schedule, and then reached our added 90% stretched budget target 5 weeks ahead of the company's end of financial year.



Anaconda Group Pty Ltd

• Australia
• Retail
• 300 - 400 Employee

• Sales And Service Specialist

  • Jul 2015 - Jan 2018

  Camp & Hike specialist. I brought an interesting toolbox to this position: Training and experience as a professional outdoor adventure guide & subsequent in-depth product knowledge; exceptional customer service skills honed in fine dining hospitality background; and a passion for engaging clientele with the natural environment. Working in a "big ticket store" taught me far more than I expected. Camp & Hike specialist. I brought an interesting toolbox to this position: Training and experience as a professional outdoor adventure guide & subsequent in-depth product knowledge; exceptional customer service skills honed in fine dining hospitality background; and a passion for engaging clientele with the natural environment. Working in a "big ticket store" taught me far more than I expected.



NSW RFS

• Volunteer firefighter

  • Apr 2009 - Jan 2018

  Volunteer Fundraising Volunteer Audit Report Volunteer Fundraising Volunteer Audit Report



Eden Organics (at Peats Ridge Festival)

• Second in Charge (Assistant Manager)

  • Dec 2006 - Jan 2011

  Seasonal Assistant Manager responsible for recruiting, training and managing volunteer staff. Writing job descriptions for supervisors and volunteers. Stock acquisition, OH & S compliance, and helping to run the road show that is a 16 hour day festival store. Pre and post festival organisation and break-down. Seasonal Assistant Manager responsible for recruiting, training and managing volunteer staff. Writing job descriptions for supervisors and volunteers. Stock acquisition, OH & S compliance, and helping to run the road show that is a 16 hour day festival store. Pre and post festival organisation and break-down.