Experience

AM BANK

• Lebanon
• Banking
• 1 - 100 Employee

• Head Teller

  • Oct 2016 - Present

  • Responsible for completing Account Transactions• In charge of receiving deposits & loan payments, cashing checks, issuing savings withdrawals• Cross-selling bank products, informing customers of new services and product promotions, acquiring a good record in convincing them to purchase these• Ascertaining customers' needs• Responding to customers' enquiries regarding e-banking, cards, checks, interests and charges• Ensuring good coin and cash levels, ordering more or shipping out excess amounts as needed and monitoring cash levels at the branch for ATM canisters.• Implementing legal compliance program and conveyancing rules and regulations.• Assessing company operations to determine compliance risk• Inquiring about and insuring sound source of funds and checks• In-house training in Transparency and Compliance and excellent record in applying their precepts Show less

• Senior Officer at Al-Mawarid Insurance

  • Sep 2015 - Sep 2016

  • Preparing payment orders for companies and any payment debited from account• Reconciling between the Bank's account and companies' accounts• Generating monthly unpaid reports for insurance policies and informing branches• Generating monthly renewals reports each month• Generating monthly production reports for all types of policies• Assisting Clients' enquiries, offers and claims

• Personal Assistant to the Chief Operation Officer ( COO )

  • Jan 2015 - Sep 2015

  • Providing senior managers with day-to-day administrative support• Attending Management committees’ meeting and preparing related minutes• Following-up on the implementation of all decisions taken during the meetings and ensuring their full and proper application and their closure• Drafting all memos issued and signed by the COO



PMG Property Management Group

• Operation Assistant

  • Aug 2012 - May 2014

  • Updating yearly subcontracts documents • Preparing quotations and soft offers related to projects • Handling all correspondence related to payments, reports, memos, installments • In charge of Control and analyzing real expenses • Responsible for organising monthly report consumption • Updating yearly subcontracts documents • Preparing quotations and soft offers related to projects • Handling all correspondence related to payments, reports, memos, installments • In charge of Control and analyzing real expenses • Responsible for organising monthly report consumption



Hilton Beirut Habtoor Grand & Hilton Beirut Metropolitan Palace

• Lebanon
• Hospitality
• 1 - 100 Employee

• Public Area and Floor Supervisor

  • Oct 2008 - May 2011

  • Ensuring implementation, maintenance and excellence of standards, and establishing innovative policies and procedures• Assisting scheduling of all staff members according to labor standards• Enforcing policy and procedures of safety, health and hygiene standards• Scrutinizing rooms' status report and resolving any problems and/or discrepancies

• Training as Guest Relations

  • Mar 2011 - Mar 2011

  • Handling guests' complaints and enquiries• Making courtesy calls to guests