Grace Wallace, M.B.A., M.S.

Assistant Principal at Tolleson Union High School District
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US

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Experience

    • United States
    • Primary and Secondary Education
    • 200 - 300 Employee
    • Assistant Principal
      • Jul 2022 - Present

      Assists in the strategic planning, development, organization, and supervision of organization. Directly oversees the execution of organization objectives and process improvement within 8 programs including enrollment, registration, assessment, advising, data management, technology implementation, curriculum development, and talent management.• Trained 10+ cross-functional teams on Power BI to streamline digital access to and utilization of KPIs, resulting in over 75% of employees indicating improved awareness of customer needs and training gaps.• Redesigned program operations and logistics to effectively increase attendance, a key organization success metric, from 91 to 97% over the course of 10-months.• Spearheaded restructuring of 15+ administrative employees servicing 1,800+ daily customers to optimize task delegation, communication flow, and administrative support systems delivery for improved customer service.• Managed the design, pilot, delivery, and evaluation of biweekly Train-the-Trainer modules for 70+ SMEs through blended modalities including workshops, eLearning, and infographics, improving implementation of best professional practices by 45% Show less

    • Instructional Coach
      • Jul 2021 - Jul 2022

      Advised leadership on training needs for organization growth and development, led 10 teams to design, facilitate, and evaluate effectiveness of learning solutions, and implemented coaching feedback cycles to increase professional capacity. • Supervised launch, training, and implementation of new learning management system (LMS) for over 3,000 stakeholders, resulting in a 17% reduction in support inquiries.• Onboarded 100+ employees on technology resources (LMS, Microsoft Suite products, video editing software, and more), leading to 100% of employees achieving their technology implementation goals within 3-months.• Created documentation solutions to explain complex information in clear, accurate, and concise consumable formats for 10 cross-functional teams, with 88% of employee indicating they were better able to perform vital team tasks as a result. Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Learning Specialist
      • Jul 2020 - Jun 2021

      Coordinated with key stakeholders to identify design- and process-driven pain points on new program implementation, leading to the development of 5-week training cycles with opportunity for employees to engage in 6+ cycles per year. • Developed, piloted, and trained 4 cross-functional teams on an innovative approach for learner engagement, resulting in an increased customer success rate from 33 to 74%. • Consulted with 15+ SMEs to develop strategic learning solutions for customer success by reforming targeted outreach and support opportunities, improving customer engagement by 35% and submissions by 18%. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Research & Learning Consultant
      • Jun 2019 - May 2021

      - Delivered instruction in statistics & research methods for adult learners pursuing graduate-level degrees in social sciences - Created and implemented training for adult learners on use of Microsoft Excel, SPSS, and R for statistical analysis and data visualizations - Critically reviewed multiple graduate-level research projects across the social sciences program - Served as a course assistant for undergraduate and graduate level courses; developed, monitored, and tracked learning process in learning management system (Canvas). Show less

    • Innovation & Improvement Coordinator
      • Jun 2016 - Jun 2019

      Managed 5 cross-functional teams to drive alignment on holistic learning and capability development solutions to meet complex needs of the business organization, employees, and customer base. • Collaborated with senior management to identify performance outcomes and design learning experiences for professional growth, with 93% of employees reporting they were satisfied or highly satisfied over 2 years. • Engaged in collaborative curriculum development with 5+ employees to overhaul performance objectives, instructional materials, learning activities, and assessment of learning for 10+ courses. Show less

    • United States
    • Education Management
    • 700 & Above Employee
    • Biology / Physical Science Teacher
      • Aug 2015 - Jun 2016

      - Effectively differentiated instruction for gifted students through academic enrichment and self-empowered learning of biology and physical science content - Designed semester long inquiry-based learning projects to promote skills in scientific questioning, hypothesis formation, experiment design, data analysis, and drawing conclusions - Electronically analyzed, organized and tracked students daily academic progress across multiple data measures - Effectively differentiated instruction for gifted students through academic enrichment and self-empowered learning of biology and physical science content - Designed semester long inquiry-based learning projects to promote skills in scientific questioning, hypothesis formation, experiment design, data analysis, and drawing conclusions - Electronically analyzed, organized and tracked students daily academic progress across multiple data measures

    • Chemistry / Biology Teacher
      • May 2012 - Jun 2015

      - Effectively differentiated instruction for over 500 students to incorporate chemistry and biology content, broaden scientific reasoning and analytical skills, and increase scientific literacy - Autonomously created chemistry/biology units, sub-units and daily lessons along Common Core State Standards/Arizona Standards for College and Career Readiness - Designed and piloted district-wide “modeling curriculum” for general/advanced chemistry based in inquiry-based learning and argumentative writing techniques through practical lab experience Show less

Education

  • Arizona State University
    Master of Science - MS, Psychology
    2019 - 2021
  • University of Indianapolis
    Master of Business Administration (MBA)
    2016 - 2017
  • Butler University
    Certification, Applied Educational Neuroscience
    2018 - 2019
  • Butler University
    Bachelor of Arts (BA), English Language and Literature
    2008 - 2012

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