Grace V.

IT Assistant at M&T Printing Group Limited
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Experience

    • Canada
    • Printing Services
    • 1 - 100 Employee
    • IT Assistant
      • Sep 2022 - Present

      Evaluate, implement, support and maintain the organizations network and technologies, including the LAN, WAN, routers, firewalls, e-mail, PCs, servers, phone system, and all software. The Junior Network Administrator will be responsible for supporting 80+ users, resolving any desktop issues that arise and administering client workstations & servers. Also, configuring and troubleshooting Windows/Mac workstations and Windows servers. Evaluate, implement, support and maintain the organizations network and technologies, including the LAN, WAN, routers, firewalls, e-mail, PCs, servers, phone system, and all software. The Junior Network Administrator will be responsible for supporting 80+ users, resolving any desktop issues that arise and administering client workstations & servers. Also, configuring and troubleshooting Windows/Mac workstations and Windows servers.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Assistant Manager
      • Jun 2022 - Sep 2022

      • Assist the General Manager (GM) operate the store• Responsible for the management of the store on their opening or closing shifts• Ensure the store is properly prepared for the rush, employees are performing effectively, image standards are met, service is fast and friendly, and all products are produced properly and quickly

    • Shift Manager
      • Nov 2020 - Jun 2022

      Supervised a team of five Customer Support Representatives, and managed all cost controls, inventory control, cash control, and customer relations while adhering to all policy and procedures.

    • Customer Support Representative
      • Oct 2019 - Nov 2020

      Provided exceptional customer service, making great Domino's Pizza products, and maintaining the cleanliness of the store in a fast-paced environment.

Education

  • Fanshawe College
    Postgraduate Certificate, Business and Information Systems Architecture
    2019 - 2021
  • Eternal University, Baru Sahib Sirmour
    Bachelor's degree, Computer Science
    2012 - 2016

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