Experience

ESi - Expert Systems IVR (Asia) Co. Ltd.

• Hong Kong
• Telecommunications
• 1 - 100 Employee

• Senior Account Manager

  • Oct 2021 - Present



Expert Systems Limited

• Hong Kong
• Information Technology & Services
• 1 - 100 Employee

• Account Manager

  • Oct 2020 - Oct 2021



HKBN JOS

• Hong Kong
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Account Manager

  • Feb 2014 - Oct 2020

  As Senior Account Manager to serve as the lead point of both project base and maintenance contact for major customer account management matters for delegated customer, such as major banking customer and vendor partnership.1. Build and maintain strong, long-lasting client relationships continuously.2. Develop relationship with new customer for growing opportunities.3. Negotiate contracts and close agreements to maximize profits.4. Act as inter-relationship between client and internal service team to ensure the timely and successful delivery of our solutions according to customer needs and objectives.5. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.6. Large customers’ based with reputation and good relationship including several major banking, land development /properties and vendor partnership (HPE, Lenovo and IBM).



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Finance Planning Analyst II

  • Aug 2004 - Feb 2014

  As role of Finance Planning Analyst II to delegate for jobs as:1. As focal pt of Solution Team of TSG to overview all new business cases with compliance of company policies.2. As important role of primary consultant on administration procedure for all internalcustomers.3. Monitor the Admin jobs for main Product lines to co-ordinate with all Project to fulfill customers’ requirement with professional.4. Play as supervory role for a team, including job allocation arrangement & knowledgement transfer.5. Responsible for financial reports to consolidated teammates inputs of status ofRevenue recognition with knowledge of familiar system of Financial Systems : SAP and BW Reporting.



Hutchison Ports

• Maritime Transportation
• 700 & Above Employee

• Project Administrator

  • Apr 2001 - Aug 2004

  As Senior Project Administrator to responsible with:1. Co-ordination for Team of Finance-EBIS2. Monitor the internet Website as focal admin support3. Monitor Budget planning of dept4. Focal pt of consolidate the PowerPoint Presentation for whole Finance Dept As Senior Project Administrator to responsible with:1. Co-ordination for Team of Finance-EBIS2. Monitor the internet Website as focal admin support3. Monitor Budget planning of dept4. Focal pt of consolidate the PowerPoint Presentation for whole Finance Dept



IBM China/Hong Kong Limited

• Senior Contract Administrator

  • Feb 1998 - Mar 2001

  As role of Senior Administrative Specialist to experienced with working scope as:1. Delegated expert role for large projects2. Vendor Management3. Focal pt for reviewing all Business cases further to activate the Revenue Recognition As role of Senior Administrative Specialist to experienced with working scope as:1. Delegated expert role for large projects2. Vendor Management3. Focal pt for reviewing all Business cases further to activate the Revenue Recognition