Experience

Entech US

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Coordinator

  • May 2023 - Present

  Florida, United States - Assist in the coordination and management of IT projects, supporting project manager in various aspects of project execution. - Management of new partner onboarding projects to ensure timely delivery and completion. - Develop detailed project plans, schedules, and budgets, and regularly monitor and report on progress. - Facilitate cross-functional team meetings, maintaining clear communication channels among team members, stakeholders, vendors, and clients. - Collaborate with team… Show more - Assist in the coordination and management of IT projects, supporting project manager in various aspects of project execution. - Management of new partner onboarding projects to ensure timely delivery and completion. - Develop detailed project plans, schedules, and budgets, and regularly monitor and report on progress. - Facilitate cross-functional team meetings, maintaining clear communication channels among team members, stakeholders, vendors, and clients. - Collaborate with team members and vendors to ensure the timely delivery of project deliverables. - Maintain project documentation and records, ensuring that they are up to date and readily accessible. - Assist in the identification and resolution of project issues and risks. - Analyze project performance and identify opportunities for process improvement. - Conduct research and prepare reports to support project decision-making.

• Partner Success Administrator

  • Apr 2021 - May 2023

  Bradenton, Florida, United States - Assisted with client growth and retention opportunities. - Utilized customer relationship management (CRM) software to track, analyze, and manage client interactions. - Resolved client inquiries, concerns, and issues in a timely and satisfactory manner, maintaining a high level of client satisfaction. - Created marketing campaigns to encourage sales as well as promote client growth. - Prepared and delivered reports on key performance metrics to management and clients on a regular… Show more - Assisted with client growth and retention opportunities. - Utilized customer relationship management (CRM) software to track, analyze, and manage client interactions. - Resolved client inquiries, concerns, and issues in a timely and satisfactory manner, maintaining a high level of client satisfaction. - Created marketing campaigns to encourage sales as well as promote client growth. - Prepared and delivered reports on key performance metrics to management and clients on a regular basis. - Created, documented, and organized departmental procedures and tools. - Created and sent all client-facing proposals. - Implemented process improvements to streamline account management procedures, resulting in increased efficiency and productivity.

• Marketing Operations Specialist

  • Oct 2020 - Apr 2021

  Bradenton, Florida, United States - Social media management, engagement, and analytics on Facebook, LinkedIn, Twitter, and Google My Business. - Reputation management on Google, Clutch, and Glassdoor. - Database and CRM management and maintenance in ConnectWise and HubSpot. - Created and analyzed marketing reports as well as time-based scorecards to track analytics. - Produced new ideas to enhance marketing efforts, campaigns, and CRM reporting. - Carried out overall marketing campaigns to generate new leads… Show more - Social media management, engagement, and analytics on Facebook, LinkedIn, Twitter, and Google My Business. - Reputation management on Google, Clutch, and Glassdoor. - Database and CRM management and maintenance in ConnectWise and HubSpot. - Created and analyzed marketing reports as well as time-based scorecards to track analytics. - Produced new ideas to enhance marketing efforts, campaigns, and CRM reporting. - Carried out overall marketing campaigns to generate new leads (email, social media, content creation, video editing, landing pages and CTAs). - Conducted market research. - Website building and optimization. - Search engine optimization. - Designed and edited videos and images using Adobe Creative Suite and Canva - Planned and carried out community trade shows and events. - Virtual and in-person event management. - Managed trade agreements with nonprofit partners. - Applied and executed on both area and industry awards for company.

• Senior Community Coordinator

  • Dec 2018 - Oct 2020

  Bradenton, Florida, United States - Community event attendance and coordination - Relationship building with prospects, partners, vendors, media - Social media management (content creation, real-time posts, campaigns, analysis) - Reputation management - Event management (website landing page, social media content, create virtual and physical invitations, post-event blog) - Public relation - Coordinate involvement for client sponsored/hosted events - Marketing impact reporting - List/database management

• Marketing Assistant

  • Oct 2018 - Dec 2018

  Bradenton, Florida, United States



Speaks Clam Bar

• Server

  • May 2018 - Apr 2019

  Lakewood Ranch, Florida, United States



Outback Steakhouse

• Restaurants
• 700 & Above Employee

• Server

  • Mar 2016 - May 2018

  Fort Myers, Florida, United States



Florida Gulf Coast University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Nov 2016 - May 2017

  Fort Myers, Florida, United States Assisted in devising research hypotheses. Conducted research on true participants, playing roles of both the experimenter and confederate. Performed statistical data analyses using SPSS.



Foster's Grille

• Shift Supervisor

  • Sep 2014 - Jan 2016

  Fort Myers, Florida, United States