Experience

Venture Visionary Partners

• United States
• Financial Services
• 1 - 100 Employee

• Client Service Associate

  • May 2023 - Present



Northwestern Mutual Toledo

• United States
• Financial Services
• 1 - 100 Employee

• Director of Operations and Client Services

  • Jun 2021 - May 2023

• Sales Execution Team

  • Jun 2020 - Jun 2021

• Director of Marketing and Communications

  • Jun 2019 - Jun 2020



The Toledo Zoo & Aquarium

• United States
• Museums, Historical Sites, and Zoos
• 200 - 300 Employee

• Seasonal Merchandise Leader

  • May 2018 - Jan 2020

  Toledo, Ohio Worked in a team of 6 leaders and 1 supervisor to oversee frontline, publish schedules, and serve as point persons for the merchandise managers Used MS Excel to send weekly donation reports to finance and merchandise managers Delegated daily operating tasks for frontline to ensure the store runs efficiently Used effective communication skills to resolve customer conflicts and questions



Eastern Michigan University

• United States
• Higher Education
• 700 & Above Employee

• Resident Advisor

  • Aug 2016 - May 2019

  Ypsilanti, MI Work in a team of 9+ student staff members to cultivate a community of 300+ primarily first year students Plan, advertise, and host 6+ programs each semester focused on diversity, community involvement, personal development, social, campus resources, and education for residents to develop skills and understanding in these areas Presented at Winter Training 2017 to share ideas with fellow student staff regarding programming for residents



The Toledo Zoo & Aquarium

• United States
• Museums, Historical Sites, and Zoos
• 200 - 300 Employee

• Seasonal Employee

  • Apr 2016 - Aug 2017

  Toledo, Ohio Provided excellent customer service to enhance the experience of about 5,000 guests per day Assisted guests with checkout and served as a helpful resource as needed Trained new employees in daily tasks and customer service



Toledo Symphony Orchestra

• United States
• Performing Arts
• 1 - 100 Employee

• Marketing Intern

  • May 2017 - Jul 2017

  Toledo, Ohio Area Established a marketing and production plan for a summer concert series averaging 2,500 attendees per concert Collaborated with the management team and outside partners to develop marketing materials such as press release, social media posts, media advertisements, and programs for the summer concert series Measured and analyzed electronic advertising using Hootsuite and Facebook statistics to find trends in social media and website visits