President

• Dec 2020 - Present

Office Assistant

• Aug 2018 - Present

I worked alongside three state-licensed notaries and escrow professionals. Daily tasks include: - Answer calls and emails regarding customer transactions to solve problems and guarantee customer satisfaction - Research county records, assemble new requests, and balance company bank accounts to meet weekly deadlines - Type and proof commitments and final policies in a timely fashion - Evaluate technology function and perform troubleshooting to maintain daily use of technology throughout the office Show less

Financial Assistant

• Sep 2020 - May 2021

The two main departments I work in are collections and loan services and third-party billing. Daily tasks include: - Assist with collection/loan mailings to meet end-of-day deadlines - File and retrieve confidential business documents to verify payments and close out loans - Create invoices and process payments from multiple sources to ensure records are up to date The two main departments I work in are collections and loan services and third-party billing. Daily tasks include: - Assist with collection/loan mailings to meet end-of-day deadlines - File and retrieve confidential business documents to verify payments and close out loans - Create invoices and process payments from multiple sources to ensure records are up to date

Office Intern

• Jan 2020 - Jun 2020

I worked closely with the Administrative Assistant. Daily tasks included: - Communicated with company employees regarding customer information to execute tasks - Delivered one bank deposit and multiple mailings daily to meet obligations - Prepared and retrieved 3-8 customer files daily to help employees facilitate appointments smoothly I worked closely with the Administrative Assistant. Daily tasks included: - Communicated with company employees regarding customer information to execute tasks - Delivered one bank deposit and multiple mailings daily to meet obligations - Prepared and retrieved 3-8 customer files daily to help employees facilitate appointments smoothly

Cashier Manager

• Jul 2016 - Oct 2019

I worked at the Customer Courtesy Counter as a Cashier Manager. When needed, I would take upon other tasks when store managers were preoccupied. Daily tasks included: - Trained 1-2 cashiers weekly to proficiently use company software - Monitored and participated in customer service practices to ensure customer satisfaction - Handled currency with accuracy to carry out standard business of a busy grocery store I worked at the Customer Courtesy Counter as a Cashier Manager. When needed, I would take upon other tasks when store managers were preoccupied. Daily tasks included: - Trained 1-2 cashiers weekly to proficiently use company software - Monitored and participated in customer service practices to ensure customer satisfaction - Handled currency with accuracy to carry out standard business of a busy grocery store