Grace O'Sullivan

Patient Services Administrator at Asthma Society of Ireland
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Contact Information
us****@****om
(386) 825-5501
Location
IE
Languages
  • English Native or bilingual proficiency
  • German Limited working proficiency
  • Irish Limited working proficiency

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Credentials

  • Restaurant and Hospitality Skillnet training platform
    Restaurant and Hospitality Skillnet
    Aug, 2022
    - Nov, 2024
  • Building Relationships While Working from Home
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Communication Foundations
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Managing Your Time
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Remote Work Foundations
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Tips for Working Remotely
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Business Etiquette: Phone, Email, and Text
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Efficient Time Management
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Interview Master Class
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Managing Stress
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Mastering Common Interview Questions
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Staying Positive in the Face of Negativity
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Video Interview Tips
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Well-Being in the Workplace
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Writing Email
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Emerging respiratory viruses, including COVID-19: methods for detection, prevention, response, and control
    World Health Organization
    Nov, 2021
    - Nov, 2024
  • CARA Sport inclusion Ireland, Inclusive fitness training, sport inclusion and disability awareness.
    CARA Centre
    Apr, 2021
    - Nov, 2024
  • Gaisce Bronze
    Gaisce - The President's Award
    May, 2019
    - Nov, 2024
  • Manual Handling training
    Skill.Courses
    Jan, 2022
    - Nov, 2024
  • Completion of Cardiac First Responders Training
    The Cpl Institute
    Jun, 2021
    - Nov, 2024
  • Active*Consent eLearning Module: Sexual Violence and Harassment: How to Support Yourself and Your Peer
    Atlantic Technological University
  • Making every contact count
    Health Service Executive

Experience

    • Ireland
    • Non-profit Organizations
    • 1 - 100 Employee
    • Patient Services Administrator
      • Oct 2022 - Present

      Role overview: • Working as part of the Health Promotion and Patient Services team alongside the Patient Services manager and Co-ordinator. • Assisting the delivery of statistical analysis relating to promoting good health for those with Asthma and COPD. • Devising of health promotion reports to represent the Asthma Society Of Ireland data. • Review of current Asthma resources booklets and evaluation of changes to be put in place. • Communication line and respondent for the Adviceline service • Navigating IT programs and assisting in the organisation of monthly webinars and social media graphics/posts. Show less

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Waitress
      • Oct 2019 - Oct 2022

      Role overview: • Serving customers, customer service and welcoming customers openly • Order taking, food management and serving • Coffee making and coffeeshop experience adhering to standards • Bar work and adhering to the publics needs across different dimensions of the hotel • Till operation skills, ensuring customers were charged correctly and appropriately • Working as part of a team showing leadership and organisation skills • Demonstrated professionalism throughout the duration of my work Show less

    • Ireland
    • Government Administration
    • 1 - 100 Employee
    • Healthy sligo Co-ordinator Intern
      • Apr 2022 - Jun 2022

      Role overview: • Working on the ‘’Sligo Healthy Schools Programme’’ • Conducting research and evaluation on the programme. • Conducting focus groups • Working alongside Nutritional Therapists and Fitness Coaches. • Creating a health promotion report for external audiences • Investigating stakeholder views of healthy behaviours and habits of children • Planning, Implementing and Evaluating the Healthy Schools programme • Reviewing current health promotion policies and healthy county strategies • Devising and designing a detailed report to be submitted to the department for funding for the programme. Show less

    • Ireland
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Kitchen catering assistant
      • May 2018 - Aug 2019

      Role overview: • Working to a set schedule, managing my time to meet goals and time slots. • Adhering to health and safety polices (HACCP) • Ensuring residents specific dietary requirements & allergies were top priority, when setting out trays for resident’s specific requirements. • Assisting the chef in cooking and preparing desserts such as Roulades, Almond Tarts, Madeira cakes, Birthday cakes and Mousses. • Preparation of fresh sandwiches daily for residents Role overview: • Working to a set schedule, managing my time to meet goals and time slots. • Adhering to health and safety polices (HACCP) • Ensuring residents specific dietary requirements & allergies were top priority, when setting out trays for resident’s specific requirements. • Assisting the chef in cooking and preparing desserts such as Roulades, Almond Tarts, Madeira cakes, Birthday cakes and Mousses. • Preparation of fresh sandwiches daily for residents

    • Ireland
    • Individual and Family Services
    • 200 - 300 Employee
    • Retail Assistant
      • Sep 2017 - Apr 2018

      Role overview: • Voluntary charity work, one day a week Role overview: • Voluntary charity work, one day a week

Education

  • Atlantic Technological University
    Bachelor of Science - BS Honours, Public Health Education and Promotion
    2021 - 2022
  • Institute of Technology, Sligo
    Bachelor of Science - BS Health Science and Physiology, Health Services/Allied Health/Health Sciences, General
    2018 - 2021
  • St. Finians College Mullingar
    Leaving Certificate
    2013 - 2018

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