Sales Cordinator

• Feb 2022 - Present

Memeber Service Representative

• Jun 2021 - Feb 2022

1. Provides leadership within the department through modelling desired behaviors and providing advice and assistance in areas of expertise.2. Establishes new membership and seeks to maximize product and service usage with new and existing members of the credit union.3. Performs duties and responsibilities regarding opening and processing changes on all accounts types4. Ensures all legal requirements have been met when assisting members to fulfill Hiway's value proposition and member promise. Show less

Chairperson for Diversity Equity and Inclusion Committee

• Mar 2020 - Feb 2022

1. Educate, facilitate, and advocate for diversity, equity and inclusion within Hiway Credit Union.2. Develop, coordinate and implement strategies, policies and programs that support prospective, newand current Hiway diverse employees and members.3. Recruit and lead members of the DE&I Committee and other stakeholders to accomplish theobjectives of the committee.4. Develop mentoring contacts and relationships.

Head Teller

• Jan 2020 - Jun 2021

1. Managed, coached, and mentored a team of tellers to successfully achieve goals and objectives2. Developed and implemented strategies to manage cash flow and Fed shipments3. Verified accuracy of teller transactions and monitor fraud4. Kept up to date on industry trends by attending professional events and/or training opportunities

Senior Teller

• Jan 2018 - Jan 2020

1. Processed transactions efficiently and accurately, minimize errors and risk of fraud.2. Assessed member needs and recommend products that can help them reach their financial goals.3. Served as the first point of contact for teller transactions and inquiries.4. Built long-term relationships with our members; took pride in helping people

Personal Care Assistant

• Sep 2017 - Jan 2018

1. Assisted client with personal care: dressing, grooming, bathing, eating, toileting, transferring, positioning, mobility. 2. Housekeeping: cleaning all living areas, making the bed, dishes, laundry, taking out the garbage 3. Monitored and re-directed client behaviors to ensure their safety. 4. Reported all incidents complaints, injuries, health concerns, accidents, illness, change in schedule, verbal/physical altercation involving client, communication with clients’ health providers to human resources and management staff. Show less

Direct Support Professional

• Mar 2014 - Sep 2017

1. Implemented infection control standards especially handwashing and linen handling. 2. Charted all pertinent information in flow sheet or appropriate place. 3. Performed elder transfers and personal care under the supervision of household nurse. 4. Observed confidentiality of residents, employees and facility information. 1. Implemented infection control standards especially handwashing and linen handling. 2. Charted all pertinent information in flow sheet or appropriate place. 3. Performed elder transfers and personal care under the supervision of household nurse. 4. Observed confidentiality of residents, employees and facility information.

Child Care Aide

• Jan 2014 - Apr 2015

1. Assisted children in controlling behavior using a positive, appropriate approach; always using a consistent technique. 2. Assisted the teacher in preparing activities for the group and to offer suggestions and information about the children. 3. Participated in recommended training programs, conferences, courses, and other aspects of professional growth. 4. Abided by current YWCA safety regulations as defined by OSHA, Fire Department and other regulatory agencies. 1. Assisted children in controlling behavior using a positive, appropriate approach; always using a consistent technique. 2. Assisted the teacher in preparing activities for the group and to offer suggestions and information about the children. 3. Participated in recommended training programs, conferences, courses, and other aspects of professional growth. 4. Abided by current YWCA safety regulations as defined by OSHA, Fire Department and other regulatory agencies.

House Coordinator

• Jan 2013 - Aug 2013

1. Provided support and assistance to the client to develop, enhance, renew or continue their natural support network. 2. Coordinated all on-site operational aspects of the residential services program in accordance with Federal, State and County regulations, personnel policies and procedures and union contracts. 3. Responded to site emergency situations and participates in the E-Cell rotation, effectively advising employees and arranging for care and/or treatment. 4. Prepared reports and required documentation, monitor and maintain financial records. Show less

Advocate

• Dec 2008 - Dec 2012

Assistant Teacher

• Feb 2005 - Jul 2008