Business Development Officer

• May 2022 - Present

Sales Account Manager

• Apr 2021 - May 2022

Business Development Executive

• Jun 2020 - Apr 2021

* Researching and identifying new market opportunities, preparing pitches to potential clients.* Optimize content for the website and social networking channels such as Facebook and LinkedIn.* Promote company’s products and services in the digital space.* Customer acquisition, lead generation and prospect management as well as meeting with potential clients.* Offered excellent customer service through quick resolution/escalation of customer’s queries in order to ensure maximum customer satisfaction and retention.* Developing and maintaining excellent relations with new and existing Clients resulting in increased levels of customer satisfaction, retention, market expansion and growth of revenues.* Generating revenue of more than half a million in my first two months in the company.* Maximized sales and profitability through prospecting, acquiring, retaining and developing long term sustainable business relationships with the company's target clients* Maintained fruitful relationships with clients and addressed their needs effectively, researched and identified new market opportunities and made cold calls for new business leads.* Increase qualified marketing leads and conversion rates for the sales team

Business Development Executive

• Feb 2017 - May 2020

* Researching and identifying new market opportunities, preparing and delivering pitches to potential clients.* Customer acquisition, lead generation and prospect management as well as meeting with potential clients.* Maximizing sales and profitability through prospecting, acquiring and developing long term sustainable business relationships with the company's target clients.* Developing and maintaining excellent relations with new and existing Clients resulting in increased levels of customer satisfaction, retention, market expansion and growth of revenues.* Providing accurate sales quotations to clients and followed up on them to ensure they are converted into sales.* Achieved and surpassed set sales targets and call targets in the assigned territory.* Keeping management updated on market activities through periodical sales reports, weekly work plan and monthly territorial analysis reports.* Undertaking regular market research and availed market intelligence on demand patterns, new opportunities and competitor activity.* Building and maintaining relationships with customers. Conducting joint customer meetings to drive sales and profitability.

Sales and Customer Service Intern

• Sep 2015 - Nov 2015

* Delivered a high quality of customer service to clients by answering day to day queries and resolving service issues.* Managed relationships with customers through phone calls, emails and visits to ensure customer retention and portfolio growth.* Maintained fruitful relationships with clients and addressed their needs effectively, researched and identified new market opportunities and made cold calls for new business leads.* Prospected for new clients and turned this into increased business for the company, identified potential clients and the decision makers within the client organization to close deals.* Maximized sales and profitability through prospecting, acquiring, retaining and developing long term sustainable business relationships with the company's target clients* Identified and developed a pool of prospects as a long term source of clients by direct soliciting, referrals, social and business events, CIC sponsored events and personal contacts.* Offered excellent customer service through quick resolution/escalation of customer’s queries in order to ensure maximum customer satisfaction and retention.

Sales Executive

• Jan 2013 - Aug 2013

* Business development, relationship management, key accounts management & territory management for YuMobile Products.* Managed deal pipeline and sourced for new potential business deals by contacting potential partners; discovering and exploring opportunities.* Acted as a link between the organization and its customers, provided excellent customer service and effectively managed client relationships.* Managed route plan and customer calls by ensuring market coverage within the plan.* Prospected for new business while maintaining an active database of prospects and managing the prospect pipeline.* Carried out brand activation and promotion activities by ensuring product availability and visibility. * Achieved and surpassing set sales targets and call targets in the assigned territory.* Undertook regular market research and avail market intelligence on demand patterns, new opportunities and competitor activity.* Designed and implemented a strategic sales & marketing plan, resulting in expanding the company’s customer base by 58%.* Kept management updated on market activities through periodical reports, weekly work plan, market dynamics and intelligence reports.