Experience

Anxiety Solutions CBT

• Australia
• Mental Health Care
• 1 - 100 Employee

• Receptionist

  • Jan 2022 - Present

  As a Receptionist at Anxiety Solutions CBT Psychology Practice I work alongside the Practice Manager as the first point of contact for clients wishing to use our services. I am empathetic, warm and understanding when interacting with clients, and aim to make their experience as helpful and seamless as possible. Day-to-day duties include greeting clients upon arrival, answering enquiries, managing bookings/referrals, invoicing and claims, GP communication and providing triage and intake assessments to find best practitioners for new client's needs. Show less



Aon

• United Kingdom
• Financial Services
• 700 & Above Employee

• Service Specialist

  • Apr 2021 - Jan 2022

  I was a support team member aiding client managers and executives to service clients and meet various KPIs within the Global and Corporate Division for clients including multinational corporates and ASX100 companies. My responsibilities included: - Arranging insurer settlements in accordance with strict end-of-month deadlines - Calculating and communicating premiums and adjustments for various policies using excel - Issuing and tracking invoicing and client payments - Compiling various documentation and reports for clients upon request - Ownership of multiple mailboxes – ensure tasks are delegated/completed and no outstanding emails Show less



South Coogee OOSH

• Area Leader

  • Jan 2016 - Apr 2021

  Day to day responsibilities included being an on-the-floor leader and supervisor of primary school children before and after school, and during vacation care. I oversaw 60-80 children and 6-8 staff at any given time, ran programs, ensured upkeep of WHS policies and liaised with parents and families. I was also the joint head of documentation and developed programs to enhance children’s learning, critically reflected on the centre and developed, formalised and implemented the centre’s quality improvement plan. I completed Network child protection training to be eligible as Responsible Person on duty when required and first aid training including CPR. In 2020 we received a rating of "Exceeding" from the Department of Education for exceeding the requirements of the National Quality Framework. Show less



NEWSKI: UNSW Ski and Board Club

• Social Coordinator

  • Aug 2018 - Oct 2019

  When elected Social Coordinator for NEWSKI I was responsible for the creation and promotion of content, events and initiatives for one of the largest social and sporting clubs at UNSW. I organised and lead two ski trips to New Zealand and Japan for 90 and 45 students respectively alongside our exec team. I also managed social and digital media content to promote events, initiatives and trips. I liaised with venues and promoters to organise a number of social events and mixers on and off campus, as well as in New Zealand, including the inaugural Snow Ball which was a wild success and is now a staple of the NEWSKI events calendar. I also worked with our team to secure sponsorships from like-minded brands and promote the interest of our members and sponsors. Show less