Experience

School of Future

• India
• E-Learning Providers
• 1 - 100 Employee

• Business Development Consultant

  • Nov 2020 - Present



The Y (YMCA)

• United States
• Non-profit Organization Management
• 700 & Above Employee

• Member Experience Team

  • Nov 2019 - Present

  -Provide customer service to members and guests through greeting, managing, and addressing member concerns, answering phones, following and enforcing membership sales and communication processes.-Performs membership and program input in system.-Assists with all functions that relate to membership services.-Know all aspects of program departments, i.e. registration procedures, schedules, and program guides

• Community Program Manager

  • Jun 2019 - Nov 2019

  -Provides oversight and supervision of special family events and programs-Works with partners and potential sponsors to find additional resources and volunteers for community events-Helps to develop and implement event plans with leadership staff and partnering programs-Serves as a backup to the Business Office Manager -Creates marketing materials for special events (flyers, videos, or social media posts)-Implements and supports youth programming, such as the youth sports and dance classes-Schedules and coordinates rentals to ensure facility events/rentals are properly staffed



Detroit Wayne Mental Health Authority

• United States
• Mental Health Care
• 1 - 100 Employee

• Billing Specialist

  • Oct 2018 - May 2019

  -Responsible for developing, maintaining and continually evaluating a provider network to ensure adequacy to provide quality services for individuals within the Detroit Wayne system-Processed claims for contracted and non-contracted providers-Worked closely with other units like Management & Budget (Finance), and Utilization Management, to ensure a smooth process for paying out claims -Responsible for developing, maintaining and continually evaluating a provider network to ensure adequacy to provide quality services for individuals within the Detroit Wayne system-Processed claims for contracted and non-contracted providers-Worked closely with other units like Management & Budget (Finance), and Utilization Management, to ensure a smooth process for paying out claims



Integrated Care Alliance, LLC

• United States
• Hospitals and Health Care

• Claim Adjudicator

  • Nov 2017 - Oct 2018

  -Conducted internal and onsite audits for the assigned providers-Completed Detroit-Wayne Mental Health Authority quarterly financial audits for review and submission-Researched and analyzed electronic claims; verifies procedural and diagnostic codes, patient eligibility, fee-screen rates, and paper claims where required-Maintained statistical data and records; prepared regularly scheduled or special reports as assigned-Maintained good rapport and cooperative relationship with ,providers, members, and co-workers