Experience

LiveRamp

• United States
• Advertising Services
• 700 & Above Employee

• Customer Success Manager

  • Jun 2022 - Present



Lucid Holdings, Inc.

• United States
• Software Development
• 100 - 200 Employee

• Team Lead, Customer Development

  • Sep 2018 - Jun 2022

  Customer development is a client-facing role that proactively works with clients on new project requests and helps manage the success of all sold projects. We work to develop and strengthen relationships with new and existing clients, providing pricing, feasibility, and consultation for Market Research sampling opportunities. Team Lead, Customer Development 03/01/2022 - Present • Supervise the performance of six senior CD team members, overseeing 300+ active accounts across our product suite • Analyze client trends on the vertical, account, and contact level to inform approach and business review presentations • Track key performance metrics for team, including bid volume, win rate, bookings, and outreach using Salesforce; communicate • Troubleshoot client issues by collaborating internally, investigating the technical set up, and communicating findings and proposed next steps to client directly • Assigned a $12 million dollar revenue target per quarter in 2021, achieved an average quarterly percent to goal of 101% • Partner with sales enablement team to develop and launch resources on sales strategies and new Salesforce procedures • Developed an intensive two-month onboarding program for CD team, personally lead 5+ trainings for all new hires Previous titles: Senior Manager, Customer Development 08/17/2020 - 03/01/2022 Manager, Customer Development 09/01/2019 - 08/17/2020 Senior Analyst, Customer Development 03/01/2019 - 09/01/2019 Analyst, Customer Development 09/10/2018 - 03/01/2019 Lucid was acquired by the Cint Group in Dec. 2021 for $1.1 billion. Show less



The McEnery Company

• United States
• Real Estate
• 1 - 100 Employee

• Research Analyst

  • Oct 2017 - Aug 2018

  http://www.mceneryco.com/ http://www.mceneryco.com/



SVN | Urban Properties

• United States
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Business Manager

  • Jan 2017 - Oct 2017



Industrial Economics, Incorporated (IEc)

• United States
• Environmental Services
• 100 - 200 Employee

• Senior Research Analyst

  • Apr 2014 - Dec 2016

  -Promoted to Senior Research Analyst in January 2016 -Work focused on providing analytic support for proposed State and Federal policies and rulemakings, and contributing to program evaluations, natural resource damage assessments, and sustainable purchasing analyses -Employed my skills in a wide range of projects for clients such as the New York State Energy Research and Development Authority, the Bureau of Ocean Energy Management, the U.S. Fish and Wildlife Service, the U.S. Environmental Protection Agency, and the National Oceanic and Atmospheric Administration. Show less