Grace Kironde

Chief Executive Officer at Digital Springboard
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Contact Information
us****@****om
(386) 825-5501
Location
South Africa, ZA
Languages
  • English -
  • Afrikaans Xhosa Zulu -

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Experience

    • United States
    • Software Development
    • Chief Executive Officer
      • 2021 - Present

      Advancing education in Southern Africa Advancing education in Southern Africa

    • Sales Manager
      • Nov 2009 - May 2022

      (Cape Town, Durban, Gauteng, Namibia, Botswana, Swaziland, Lesotho, Zimbabwe) Duties : •Translated the overall strategic direction into sales strategy for implementation within the sales team. •Developed and implemented a sales strategy to meet targeted revenue by expanding the client base using Ansoff’s matrix – old product to new markets modelling. We had to look at ways to repurpose and position the product into the smaller market segment’s. •Identified business… Show more (Cape Town, Durban, Gauteng, Namibia, Botswana, Swaziland, Lesotho, Zimbabwe) Duties : •Translated the overall strategic direction into sales strategy for implementation within the sales team. •Developed and implemented a sales strategy to meet targeted revenue by expanding the client base using Ansoff’s matrix – old product to new markets modelling. We had to look at ways to repurpose and position the product into the smaller market segment’s. •Identified business opportunities and developed relevant strategies for the respective business units. •Developed pricing and product solution strategies for the numerous market segments; Corporate, Public Sector, Legal Practitioners, Academics. •Designed and implemented systems and structures for the effective management and reporting of sales related intelligence •Wrote and implemented delivery mechanisms on service level agreements (SLA’s) for both private and public sector. •Negotiated and developed memoranda of agreement (MOA) for public sector supply chain requirements. •Kept abreast of the latest trends in sales techniques and standards and adopted positive reinforcement of continued professional development within the sales team. •Provided on the job training and support by being present at all critical negotiations in Cape Town, Durban and Sandton respectively. •Prepared annual expense budgets for the team •Set and delivered on targeted revenue budget for the team •Convened with key customers and decision makers on behalf of the organization to attain strategic market insights. •Reviewed sales commission and incentive structures annually •Indentified skills development requirements, sourced training and development programmes to bridge the gaps •Recruitment of recruiters •Recruitment of new team members Achieved an aggregate of 34% growth in new business sales over a 3 year period •Responsible for 65% of the company’s turnover. Period Show less (Cape Town, Durban, Gauteng, Namibia, Botswana, Swaziland, Lesotho, Zimbabwe) Duties : •Translated the overall strategic direction into sales strategy for implementation within the sales team. •Developed and implemented a sales strategy to meet targeted revenue by expanding the client base using Ansoff’s matrix – old product to new markets modelling. We had to look at ways to repurpose and position the product into the smaller market segment’s. •Identified business… Show more (Cape Town, Durban, Gauteng, Namibia, Botswana, Swaziland, Lesotho, Zimbabwe) Duties : •Translated the overall strategic direction into sales strategy for implementation within the sales team. •Developed and implemented a sales strategy to meet targeted revenue by expanding the client base using Ansoff’s matrix – old product to new markets modelling. We had to look at ways to repurpose and position the product into the smaller market segment’s. •Identified business opportunities and developed relevant strategies for the respective business units. •Developed pricing and product solution strategies for the numerous market segments; Corporate, Public Sector, Legal Practitioners, Academics. •Designed and implemented systems and structures for the effective management and reporting of sales related intelligence •Wrote and implemented delivery mechanisms on service level agreements (SLA’s) for both private and public sector. •Negotiated and developed memoranda of agreement (MOA) for public sector supply chain requirements. •Kept abreast of the latest trends in sales techniques and standards and adopted positive reinforcement of continued professional development within the sales team. •Provided on the job training and support by being present at all critical negotiations in Cape Town, Durban and Sandton respectively. •Prepared annual expense budgets for the team •Set and delivered on targeted revenue budget for the team •Convened with key customers and decision makers on behalf of the organization to attain strategic market insights. •Reviewed sales commission and incentive structures annually •Indentified skills development requirements, sourced training and development programmes to bridge the gaps •Recruitment of recruiters •Recruitment of new team members Achieved an aggregate of 34% growth in new business sales over a 3 year period •Responsible for 65% of the company’s turnover. Period Show less

    • Media Production
    • 1 - 100 Employee
    • Marketing Manager
      • Nov 2008 - Sep 2009

      Strategic negotiations with industry stakeholders •Negotiated strategic partnership with SATSA •Member proposed package is valued at R15 million in potential revenue •Developed the strategic marketing plan •Developed brand awareness strategy •Developed the marketing implementation plan •Budget development and control based on implementation plan •Control and management of PR campaign •Initiated trade exchange negotiations and agreements •Identified and delivered… Show more Strategic negotiations with industry stakeholders •Negotiated strategic partnership with SATSA •Member proposed package is valued at R15 million in potential revenue •Developed the strategic marketing plan •Developed brand awareness strategy •Developed the marketing implementation plan •Budget development and control based on implementation plan •Control and management of PR campaign •Initiated trade exchange negotiations and agreements •Identified and delivered reports on case studies •Reported on market positioning •Sales support toolkit •Marketing toolkit •Defining target markets – worked closely with the CEO to define markets •Roll out distribution strategy •Database strategy development and implementation Show less Strategic negotiations with industry stakeholders •Negotiated strategic partnership with SATSA •Member proposed package is valued at R15 million in potential revenue •Developed the strategic marketing plan •Developed brand awareness strategy •Developed the marketing implementation plan •Budget development and control based on implementation plan •Control and management of PR campaign •Initiated trade exchange negotiations and agreements •Identified and delivered… Show more Strategic negotiations with industry stakeholders •Negotiated strategic partnership with SATSA •Member proposed package is valued at R15 million in potential revenue •Developed the strategic marketing plan •Developed brand awareness strategy •Developed the marketing implementation plan •Budget development and control based on implementation plan •Control and management of PR campaign •Initiated trade exchange negotiations and agreements •Identified and delivered reports on case studies •Reported on market positioning •Sales support toolkit •Marketing toolkit •Defining target markets – worked closely with the CEO to define markets •Roll out distribution strategy •Database strategy development and implementation Show less

    • South Africa
    • Travel Arrangements
    • 1 - 100 Employee
    • Sales Director
      • Nov 2004 - Oct 2008

      Performed all administrative duties pertaining to the role e.g. committee representation at group level, direct reporting to the Chairman, staff reviews and retrenchments •Building, leading and guiding the sales team to achieve targeted deliverables •Managing sales operations budget •Enhanced efficiencies within the team using the existing CRM system (IMPRESS) •Created systems to manage sales teams daily implementation strategies •Drafted policies to align delivery •Created… Show more Performed all administrative duties pertaining to the role e.g. committee representation at group level, direct reporting to the Chairman, staff reviews and retrenchments •Building, leading and guiding the sales team to achieve targeted deliverables •Managing sales operations budget •Enhanced efficiencies within the team using the existing CRM system (IMPRESS) •Created systems to manage sales teams daily implementation strategies •Drafted policies to align delivery •Created and implemented performance management policy •Implemented action plans to improve on corporate growth strategy targets •Reviewed competencies of sales team members and evaluated skills gaps as part of growth strategy •Addressed skills gaps identified by implementing targeted training sessions •Traveled extensively to assist with field interventions primarily for the growth and development of the team •Negotiated and engineered agreements with airlines, hotels and other industry partners to increase volume growth in sales •Worked extensively on pricing modules and strategies for the various markets •Value of total revenue generated by the sales team – 96 million per annum •In 2004 the sales team generated only 25% of the total company revenue; At the time of my departure the sales team was responsible for 56% of total revenue (2007) Show less Performed all administrative duties pertaining to the role e.g. committee representation at group level, direct reporting to the Chairman, staff reviews and retrenchments •Building, leading and guiding the sales team to achieve targeted deliverables •Managing sales operations budget •Enhanced efficiencies within the team using the existing CRM system (IMPRESS) •Created systems to manage sales teams daily implementation strategies •Drafted policies to align delivery •Created… Show more Performed all administrative duties pertaining to the role e.g. committee representation at group level, direct reporting to the Chairman, staff reviews and retrenchments •Building, leading and guiding the sales team to achieve targeted deliverables •Managing sales operations budget •Enhanced efficiencies within the team using the existing CRM system (IMPRESS) •Created systems to manage sales teams daily implementation strategies •Drafted policies to align delivery •Created and implemented performance management policy •Implemented action plans to improve on corporate growth strategy targets •Reviewed competencies of sales team members and evaluated skills gaps as part of growth strategy •Addressed skills gaps identified by implementing targeted training sessions •Traveled extensively to assist with field interventions primarily for the growth and development of the team •Negotiated and engineered agreements with airlines, hotels and other industry partners to increase volume growth in sales •Worked extensively on pricing modules and strategies for the various markets •Value of total revenue generated by the sales team – 96 million per annum •In 2004 the sales team generated only 25% of the total company revenue; At the time of my departure the sales team was responsible for 56% of total revenue (2007) Show less

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Tourism Chamber Manager
      • Aug 2003 - Oct 2004

      Maintaining the relationship between the SETA and its stakeholders •Auditing the Workplace Skills Plans submitted by organisations •Audit skills Implementation plans •Structuring training programmes •Infusing industry knowledge into NQF qualifications •Representing the SETA at various industry forums as well as government partners •Active member of the Tourism Transformation Forum (TTF) •Worked on the 2nd draft of the Tourism White Paper •Assisted with research for the… Show more Maintaining the relationship between the SETA and its stakeholders •Auditing the Workplace Skills Plans submitted by organisations •Audit skills Implementation plans •Structuring training programmes •Infusing industry knowledge into NQF qualifications •Representing the SETA at various industry forums as well as government partners •Active member of the Tourism Transformation Forum (TTF) •Worked on the 2nd draft of the Tourism White Paper •Assisted with research for the sector skills plan (SSP) •Delivered presentations at various stakeholder forums •Marketed the SETA to the sector as a potential business partner •Assisted with parliamentary submissions Show less Maintaining the relationship between the SETA and its stakeholders •Auditing the Workplace Skills Plans submitted by organisations •Audit skills Implementation plans •Structuring training programmes •Infusing industry knowledge into NQF qualifications •Representing the SETA at various industry forums as well as government partners •Active member of the Tourism Transformation Forum (TTF) •Worked on the 2nd draft of the Tourism White Paper •Assisted with research for the… Show more Maintaining the relationship between the SETA and its stakeholders •Auditing the Workplace Skills Plans submitted by organisations •Audit skills Implementation plans •Structuring training programmes •Infusing industry knowledge into NQF qualifications •Representing the SETA at various industry forums as well as government partners •Active member of the Tourism Transformation Forum (TTF) •Worked on the 2nd draft of the Tourism White Paper •Assisted with research for the sector skills plan (SSP) •Delivered presentations at various stakeholder forums •Marketed the SETA to the sector as a potential business partner •Assisted with parliamentary submissions Show less

    • New Business Sales Executive
      • Sep 2002 - Jul 2003

      Signed over R150 million in sales revenue for BTI Connex Travel •New business earned: •Parliament Signed over R150 million in sales revenue for BTI Connex Travel •New business earned: •Parliament

    • Project Specialist
      • Jul 2001 - Aug 2002

      Project co-ordination and monitoring •Assisting with compilation of balance scorecard figures •Monitoring project budget •Communicate and market department through the use of departmental policies and strategies •Facilitated communication to the 14 terminal managers from the executive desk •Compiled presentations for the executive board and Transnet CEO •Was responsible for co-ordinating the information for the Divisional board pack co-ordinated all departmental… Show more Project co-ordination and monitoring •Assisting with compilation of balance scorecard figures •Monitoring project budget •Communicate and market department through the use of departmental policies and strategies •Facilitated communication to the 14 terminal managers from the executive desk •Compiled presentations for the executive board and Transnet CEO •Was responsible for co-ordinating the information for the Divisional board pack co-ordinated all departmental feedback •Co-ordinated communication between Business Unit Managers (BUM’s) and Continuous Improvement Managers (CIM’s) on projects initiated by the department, I had 16 BUM’s and 14 CIM’s •Managed a budget of R500 000 for the replenishment of stock for all Continuous Improvement Managers (nationally) •Managed and maintained the filing system •Received and distributed departmental reports internal / external communication •Prepared presentations, speeches, for workshops and conferences •Drafted, documentation for the Executive Manager of the Continuous Improvement department •Updated and maintained policies and strategies of the department under the guidance of the Continuous Improvement Executive Manager Show less Project co-ordination and monitoring •Assisting with compilation of balance scorecard figures •Monitoring project budget •Communicate and market department through the use of departmental policies and strategies •Facilitated communication to the 14 terminal managers from the executive desk •Compiled presentations for the executive board and Transnet CEO •Was responsible for co-ordinating the information for the Divisional board pack co-ordinated all departmental… Show more Project co-ordination and monitoring •Assisting with compilation of balance scorecard figures •Monitoring project budget •Communicate and market department through the use of departmental policies and strategies •Facilitated communication to the 14 terminal managers from the executive desk •Compiled presentations for the executive board and Transnet CEO •Was responsible for co-ordinating the information for the Divisional board pack co-ordinated all departmental feedback •Co-ordinated communication between Business Unit Managers (BUM’s) and Continuous Improvement Managers (CIM’s) on projects initiated by the department, I had 16 BUM’s and 14 CIM’s •Managed a budget of R500 000 for the replenishment of stock for all Continuous Improvement Managers (nationally) •Managed and maintained the filing system •Received and distributed departmental reports internal / external communication •Prepared presentations, speeches, for workshops and conferences •Drafted, documentation for the Executive Manager of the Continuous Improvement department •Updated and maintained policies and strategies of the department under the guidance of the Continuous Improvement Executive Manager Show less

Education

  • Milpark Business School (MBS)
    Executive MBA, Business Administration, Management and Operations
    2011 - 2014
  • Milpark Business School
    MBA, Corporate Strategy
    2010 - 2013
  • Oxford Brookes University
    MBA, Business Administration, Management and Operations
    2005 - 2007
  • Oxford Brookes University
    Master, Business Administration; Business Administration; Management; BComm
    2005 - 2007
  • PAX Commercial College
    Post Graduate, Accounting
    1998 - 1999
  • University of Transkei (UNITRA) / Walter Sisulu University
    BComm. Degree, Operations ManagementMarketing Commercial Law
    1995 - 1997
  • Umtata High School
    Matric, School
    1982 - 1994

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