Business Development & Relationship Executive

• Feb 2021 - Present

- Selling Unified Payment’s Unique services to Financial Institutions and sustaining the resulting relationships -Marketing business lines to prospective Financial Institutions, Business lines include Merchant Acquiring, Issuer Processing, Agency Banking - Established, nurtured and sustaining key relationships with Key Merchants, Banks and Financial Institutions -Engaging and Signing up of New merchants adding to the market share and value of the organization. - Selling Unified Payment’s Unique services to Financial Institutions and sustaining the resulting relationships -Marketing business lines to prospective Financial Institutions, Business lines include Merchant Acquiring, Issuer Processing, Agency Banking - Established, nurtured and sustaining key relationships with Key Merchants, Banks and Financial Institutions -Engaging and Signing up of New merchants adding to the market share and value of the organization.

Customer Service Representative

• Nov 2020 - Feb 2021

-Ensuring prompt resolution of complaints - Adequate and proper channeling of issues and complaints from Customers - Proper Understanding and Follow through processing of Customer requests -Ensuring their is continuity in the follow up of complaints even in the presence of Shifts - Other Duties as advised by Unit Head -Ensuring prompt resolution of complaints - Adequate and proper channeling of issues and complaints from Customers - Proper Understanding and Follow through processing of Customer requests -Ensuring their is continuity in the follow up of complaints even in the presence of Shifts - Other Duties as advised by Unit Head

Finance Officer

• Dec 2019 - Nov 2020