Experience

Smart Group Ltd

• United Kingdom
• Events Services
• 1 - 100 Employee

• Operations Events Manager

  • Feb 2019 - Present

  I chose to work for the company on a contractual basis enjoying project focused work such as overseeing summer sporting events and running Christmas parties’ sites, all full time responsibilities still apply.

• Operations Events Manager

  • Apr 2017 - Jan 2019

  Worked under the Smart group brand for Smart Hospitality and Moving Venue Caterers as part of the operational events team delivering unforgettable experiences across events and hospitality. Smart Hospitality is renowned for delivering outstanding catering for large scale-corporate, charity and sporting events, whilst Moving Venue is an accredited caterer at over 40 prestigious, high profile venues specialising in intimate, unique and bespoke catering and events.Responsibilities include, but not limited to: • Building strong, professional relationships with clients attending pre-event meetings to understand their bespoke requests and being a point of contact on the day of the event• Preparing all the event day paperwork by compiling the information into detailed function sheets for management across all sectors, producing table and floor plans, hot plate sheets, menu information and health and safety documentation such as risk assessments and preparing health and safety briefings • Booking staff and recording all their predicted and onsite hours• Co-ordinating delivery schedules and transport plans• Creating and monitoring P&L costs, ensuring events operate within budget and hit gross profit targets• Ownership of all event operational orders; from ensuring there is the correct kitchen equipment to enough champagne glasses and the right amount of champagne to pour into them!• Onsite operations manager, acting as direct liaison for all logistical matters and ensuring all KPIs are met and the event is delivered to the highest of standard- no client ask is too big! • Overseeing management and supervisor teams of up to 30 and casual staff of up to 200, delivering inspiring, insightful briefings and trainings and supporting the team throughout the event• Fulfilling post event responsibilities including stock recording, capturing client charges, managing invoicing and P&L costs, filing post event paperwork, health & safety compliance and timesheet management.



FRAME #moveyourframe

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Yoga Teacher

  • Oct 2019 - Present



Sodexo Prestige Venues & Events

• Facilities Services
• 400 - 500 Employee

• Assistant Site Manager & Events Area Manager

  • Nov 2012 - Present

  Working as an Assistant Site Manager and/or Hospitality and Retail Area Manager at many headline events such as The Chelsea Flower show, The Open Golf, Hampton Court Palace Flower Show, Burghley Horse Trials and The Rugby World Cup. At these events I have worked closely with the site lead in an office-based role acting as client liaison, taking bookings, organising functions and completing necessary pre-event administrative tasks. When onsite every event is different! From running retail and hospitality bars providing for 1000’s to managing exclusive, private suites with all day catering packages, I'm adaptable and can do it all! The variety and diversity of my freelance career highlights my adaptability within any role or project.



Birch

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Head of Placemakers

  • Jun 2021 - Sep 2022



Waitrose & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Apr 2020 - Jan 2021

  Working for the partnership at the Brent Cross store primarily focusing on delivering new online ordering, delivering and click and collect programmes ensuring as many of our customers can get what they need and stay safe during the Covid-19 pandemic. Working for the partnership at the Brent Cross store primarily focusing on delivering new online ordering, delivering and click and collect programmes ensuring as many of our customers can get what they need and stay safe during the Covid-19 pandemic.



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Operational Site Manager

  • Apr 2020 - Dec 2020

  I was honoured to have been asked by a previous employer to be part of the team that set up and managed the logistical operation of a self-administered coronavirus testing centre as a result of the current pandemic. I was honoured to have been asked by a previous employer to be part of the team that set up and managed the logistical operation of a self-administered coronavirus testing centre as a result of the current pandemic.



WeAreTalent

• Hospitality
• 1 - 100 Employee

• Area Manager

  • Jan 2016 - Sep 2019

  Working as a hospitality restaurant, boxes and area manager at many sporting venues and events in and around London such as at Chelsea, Tottenham and West Ham football clubs, Twickenham Stadium, The Oval Cricket ground, Cheltenham and Goodwood racecourses, and for The PGA tour in the 18th hole hospitality complex. From working in such varied roles as kitchen, floor and area manager I have gained a wealth of experience in the eventing restaurant scene. I remain calm and confident when leading my team working under intense pressure to deliver outstanding catering experiences within very short service windows.



Marylebone Cricket Club

• United Kingdom
• Spectator Sports
• 200 - 300 Employee

• Restaurant Manager

  • Jun 2019 - Aug 2019

  Running an exclusive members' resturant at Lords' Cricket Ground offering an all day catering package delivered with outstanding customer service, leading from the front, supporting my team with a very hands on approach. Running an exclusive members' resturant at Lords' Cricket Ground offering an all day catering package delivered with outstanding customer service, leading from the front, supporting my team with a very hands on approach.



InspireAll

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Gymnastics Coach

  • Sep 2009 - Sep 2018

• Party Organiser/Kid camp leader

  • Jul 2011 - Oct 2016



Eventist Group

• United Kingdom
• Events Services
• 1 - 100 Employee

• Site Project Manager

  • Sep 2016 - Dec 2016

  Responsibilities included: • Account management- looking after allocated bookings for mixed and bespoke parties • Organising accommodation and booking staff • Arranging structural fittings such as gas and water installations at the venues • Preparing health and safety and fire compliance • On-site Venue and Catering Manager duties including overseeing security, cleaning, food and beverage teams as well as the accounting and cash handling for the site. Responsibilities included: • Account management- looking after allocated bookings for mixed and bespoke parties • Organising accommodation and booking staff • Arranging structural fittings such as gas and water installations at the venues • Preparing health and safety and fire compliance • On-site Venue and Catering Manager duties including overseeing security, cleaning, food and beverage teams as well as the accounting and cash handling for the site.



Fabulous Feast

• Food and Beverage Services
• 1 - 100 Employee

• Assistant Hospitality Area Manager

  • Oct 2014 - Aug 2016

  Learning the ropes from a young age I was assistant area manager for large retail complex's such as at Queens club, The British Masters and The Ryder Cup 2014 catering for up to 80,000 people a day, as well as box manager for exclusive sponsors at the ATP Tennis and Farnborough Air show. Learning the ropes from a young age I was assistant area manager for large retail complex's such as at Queens club, The British Masters and The Ryder Cup 2014 catering for up to 80,000 people a day, as well as box manager for exclusive sponsors at the ATP Tennis and Farnborough Air show.



Outfit

• Design
• 1 - 100 Employee

• Sales Assistant

  • Oct 2010 - Dec 2012