Experience

BT Consulting LLC

• United States
• International Affairs
• 1 - 100 Employee

• Vice President and Co-Founder

  • Nov 2018 - Present

  BT Consulting LLC is a strategic security consulting firm based in Charlottesville, VA. In this position, Grace: • Process payroll, electronic deposits, and employee pay adjustments with QuickBooks Desktop. • Process company tax forms and payments with QuickBooks Desktop. • Process bank reconciliations and financial reports to verify practice of proper due diligence. • Invoices customers and follow up for proper payment. • Reviews and edits documents for customer presentation. • Created and regularly reviews company budget to support company goals. • Wrote company Articles of Organization, Operating Agreement, and completed various forms for the IRS and Virginia Department of Taxation for the creation of the LLC. • Writes and maintains meeting minutes. • Increased efficiency and alleviated work loads by creating a new Excel financial recording system.



Red Six Solutions, LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Consultant

  • Oct 2016 - Dec 2017

  • Worked as an independent contractor to run Vulnerability Discovery Exercises (VDEs) which aimed to deconstruct organizational capabilities of a client or nation state to identify internal, exploitable capabilities. • Facilitated team discussions by taking notes, asking participants open-ended questions designed to extract data and continue discussion, and encouraging less active participants to add their ideas to the conversation. • Specialized in data entry and data organization for creation of Microsoft Excel model of data obtained through team discussions for final presentation of model to the U.S. Army Engineer Research and Development Center (ERDC). • Provided administrative support to Red Six Solutions and ERDC employees by organizing data, obtaining supplementary data to facilitate discussion, and maintaining tools and materials needed by participants and facilitators to run the exercise.



Sedgwick

• Insurance
• 700 & Above Employee

• Claims Examiner

  • Oct 2015 - Jun 2016

  • On behalf of self-insured clients, managed an average of 165 individual workers’ compensation claims for employees in the state of Hawaii with budgets of up to $3,000,000 per claim. • Provided tailored recommendations and guidance to clients and brokers on a case by case basis through regular telephonic and in-person meetings, written status reports, and written financial evaluations to obtain best resolution of claims. • Investigated and determined compensability of newly reported workers’ compensation claims through employee, witness, and employer interviews and studies of site and mechanism of loss. • Managed the claims of injured employees through: • Regular written and verbal communication with employers, employees, attorneys and physicians. • Directing medical care and reviewing treatment plans as allowed by Hawaii state workers’ compensation laws. • Scheduling independent medical evaluations for claim resolution. • Arranging modified duty return to work with employers and employees. • Negotiating settlements of claims either directly with claimants or, if applicable, their representing attorneys. • Directed use of available resources including but not limited to nurse case managers, translators, transportation providers, home office examiners, and field investigators. • Discussed and reviewed caseload with clients through regular conference calls and in-person meetings on a biannual or quarterly basis, depending on client preference.



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• Senior Claims Specialist I

  • Nov 2014 - Oct 2015

  • Managed an average of 150 individual workers’ compensation claims for employees of over thirty businesses and corporations in the state of Hawaii with budgets of up to $250,000 per claim.

• Claims Case Specialist II

  • Jul 2014 - Oct 2015

• Claims Case Specialist I

  • Dec 2011 - Jul 2014

  Managed an average of 135 individual workers’ compensation claims for employees of over twenty five businesses and corporations in the states of New Jersey, New Hampshire, Maine, Delaware and Massachusetts with budgets of up to $250,000 per claim.

• Associate Claims Case Manager

  • Aug 2011 - Dec 2011



Sisu Organic Store and Coffee Bar

• Head Student Manager

  • May 2010 - Aug 2011

  • Managed and trained student employees and student managers in customer service, financial responsibilities, proper maintenance of store, and preparation of beverages while attending university full time.• Maintained store and coffee bar, keeping them well stocked and clean while providing knowledgeable and friendly customer service.• Prepared specialized hot and cold beverages and healthy, organic food options using processes and regulations specified by Sisu management and Seattle’s Best.

• Student Trainer

  • Mar 2010 - May 2010

  • Trained for student manager position while attending university full time and continuing basic student employee responsibilities.

• Student Employee

  • Aug 2009 - Mar 2010

  • Maintained store and coffee bar, keeping them well stocked and clean while providing knowledgeable and friendly customer service.• Prepared specialized hot and cold beverages and healthy, organic food options using processes and regulations specified by Sisu management and Seattle’s Best.