Experience

WeLaunch Marketing
• United States
• Advertising Services
• 1 - 100 Employee
• Freelance Graphic Designer

  • Sep 2023 - Present

Esri
• United States
• Software Development
• 700 & Above Employee
• International Customer Service Representative

  • Mar 2020 - Present

Ashtel Studios
• United States
• Retail Health and Personal Care Products
• 1 - 100 Employee
• Logistics Coordinator

  • Oct 2018 - Mar 2020


University of California, Riverside

• United States
• Higher Education
• 700 & Above Employee

• Support Media Operator

  • May 2015 - Oct 2018

  • Field questions and resolve technical computer and equipment problems via telephone and in-person for 50+ faculty members and guest presenters.• Conduct diagnostic and troubleshooting of system and equipment, such as LED video projectors, touch panel control, laptop connections, microphone audio systems, document cameras and networked desktop computers.• Document all issues and resolutions for archiving, detailing common problems, error trends and for the supervisory staff support.• Maintain current and precise equipment inventory and report of obsolete equipment.• Collaborate with media team with new projects such as installations in order to renovate and upgrade classrooms. Show less

• Adversity and Adaptation Research Assistant

  • Apr 2015 - Oct 2017

  • Assisted in the Child Representation and Regulation Project - Cardiac program• Responsible for consolidating and transferring data from recorded interviews into a singlesource for graduate students to utilize.• Optimized the Heart Rate Variability (HRV) Analysis Software by processing EKG waves.• Observed and analyzed interviews, discussed and interpreted participants responses withfellow team members.


Raging Waters
• United States
• Hospitality
• 1 - 100 Employee
• H2Go Associate

  • Jun 2014 - Sep 2014