Experience

Next Step LLC
• Japan
• Staffing and Recruiting
• 1 - 100 Employee
• Executive Researcher

  • Jul 2020 - Present

Upwork
• United States
• IT Services and IT Consulting
• 300 - 400 Employee
• Virtual Assistant

  • Jun 2013 - Jun 2020


Allstate

• United States
• Real Estate

• Appointment Scheduler

  • Dec 2013 - Nov 2014

  Work as an Appointment Setter (Business to Business) – Gather information from a business and set an appointment for them to get the quote we are offering. Work as an Appointment Setter (Business to Business) – Gather information from a business and set an appointment for them to get the quote we are offering.



Elipsys

• Spain
• Wholesale
• 1 - 100 Employee

• Team Supervisor

  • Dec 2012 - Jun 2013

  Worked as a Supervisor for an Outbound Program. Assist and develop representatives to become top performers. Worked as a Supervisor for an Outbound Program. Assist and develop representatives to become top performers.



PATRIOT GLOBAL SOLUTIONS

• United States

• Team Supervisor

  • Jul 2011 - Jun 2012

  Handled outbound programs focus on health and beauty products. Assist in developing sales agents through coaching, mentoring. Work hand in hand with managers to reach clients requirements. Trained sales executives to adapt different line of business. Observes and evaluates sales executives’ performance. Handled outbound programs focus on health and beauty products. Assist in developing sales agents through coaching, mentoring. Work hand in hand with managers to reach clients requirements. Trained sales executives to adapt different line of business. Observes and evaluates sales executives’ performance.



Amberbase Solutions, Inc.

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Team Supervisor

  • Jan 2009 - May 2011

  Handled outbound program focus on credit card acquisition. Assist in the development of Sales Executives through staff observation, coaching, feedback, monitoring on an hourly, daily and Handled outbound program focus on credit card acquisition. Assist in the development of Sales Executives through staff observation, coaching, feedback, monitoring on an hourly, daily and



Epixtar

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Supervisor

  • Aug 2006 - Jul 2009

  Worked for American campaigns both as a Customer service Supervisor and Sales team Leader. Worked for numerous accounts and has evaluated to have outstanding records relative to work performance. Worked for American campaigns both as a Customer service Supervisor and Sales team Leader. Worked for numerous accounts and has evaluated to have outstanding records relative to work performance.



Innovative Marketing Solutions

• Canada
• Advertising Services

• Representative

  • Jul 2004 - Aug 2006

  Worked and trained to be outstanding performer. Tasked to come up with sales according to the set goals depending on the campaign requirements. Called on several Programs Cross Country Bank, Publication (RBI), Discover, Toucan Telecom, Onetel and Compu-Credit. Worked and trained to be outstanding performer. Tasked to come up with sales according to the set goals depending on the campaign requirements. Called on several Programs Cross Country Bank, Publication (RBI), Discover, Toucan Telecom, Onetel and Compu-Credit.