Grace Bilella-Rivera

Senior Librarian at Hempstead High School
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Contact Information
us****@****om
(386) 825-5501
Location
Westbury, New York, United States, US

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Mike Barrett

I could always count on Grace. Diligent, thoughtful, great attitude, and always had the best interest of the company and effort in her focus. She handled confidential information perfectly. You can count on Grace

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Experience

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Senior Librarian
      • Oct 2022 - Present

    • Senior Librarian
      • Oct 2022 - Present

    • Administrative Clerk
      • Oct 2022 - Present

      Open to any industry

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Remote Administrative
      • Sep 2023 - Sep 2023

      Administration Assistant Administration Assistant

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Nov 2020 - Dec 2020

    • Administrative Assistant
      • Dec 2019 - Nov 2020

    • United Kingdom
    • Book and Periodical Publishing
    • Distribution Manager
      • Jun 2019 - Dec 2019

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Jan 2019 - Jan 2019

    • Customer Service Representative
      • Jul 2018 - Jan 2019

    • Hospital Receptionist
      • Jul 2018 - Jan 2019

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Legal Assistant
      • Jan 2018 - Mar 2018

      Legal Assistant Legal Assistant

    • Receptionist/Legal Administrative Assistant
      • Feb 2016 - Dec 2017

      Baram & Kaiser - Garden City, New York 2/2017 – Present – Legal Administrative Assistant/Receptionist/Office Manager • Answering all incoming telephone calls for both law firms • Acting liason between attorneys and court officials • Greeting all guests, arranging meetings and scheduling conference rooms • Preparation of legal documents from creation to finishing and delivery • Entering client data for statements of net worth for court reporting usage • Data entry and processing bankruptcy reporting using CIN Compass software • Ordering and monitoring all office supplies • Special project administration as needed Show less

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Legal Administrative Assistant/Receptionist - Per Diem
      • Feb 2016 - Dec 2017

      • Managing office for Divins & Divins, P.C.; which may include personal errands; preparing new client files and maintaining filing system • Providing calendar management for attorneys • Acting liason between attorneys and court officials • Greeting all guests, arranging meetings and scheduling conference rooms • Sending bi-monthly billing statements • Direct client coordination of all collection efforts • Scanning and filing documents in both hard copy and electronic formats Show less

    • Licensing Coordinator (Temporary)
      • Jul 2015 - Jan 2016

      • Coordination of weekly onboarding rosters of candidates for burglar alarm systems • Reviewing and expediting candidate applications • Inputting and verification of data for background checks • Preparing application packages for candidates • Monitoring state compliance for burglar alarm requirements • Compiling all check requests for licensing fees • Logging in and distributing all checks for licensing fees • Monitoring database for certifications • Contacting candidates for missing information from applications • Assisting with special projects directed by administrator • Arranging classes and fingerprinting sessions for candidates Show less

    • United States
    • Veterinary Services
    • 200 - 300 Employee
    • Veterinarian Assistant
      • Mar 2015 - Jan 2016

      • Preparation of weekend clinics which may include stocking and monitoring all clinic supplies • Making recommendation of vaccines, testing and pet parent education • Monitoring all clinical paperwork which may include vaccination certificates; site reports; clinic reconciliation paperwork; rabies certifications and tags • Monitoring and selling heartworm and flea prevention medications • Performing all cash, check and credit transactions at clinic • Setup and takedown of clinics at least twice a day • Assisting in animal restraint, weighing animals for accuracy • Preparing and drawing vaccines prior to clinics • Assisting clinic veterinarians with all tasks • Preparation of weekend clinics which may include stocking and monitoring all clinic supplies • Making recommendation of vaccines, testing and pet parent education • Monitoring all clinical paperwork which may include vaccination certificates; site reports; clinic reconciliation paperwork; rabies certifications and tags • Monitoring and selling heartworm and flea prevention medications • Performing all cash, check and credit transactions at clinic • Setup and takedown of clinics at least twice a day • Assisting in animal restraint, weighing animals for accuracy • Preparing and drawing vaccines prior to clinics • Assisting clinic veterinarians with all tasks Show less

  • ICS Software
    • Oceanside, New York
    • Receptionist/Administrative Assistant
      • May 2014 - Mar 2015

      • Answering incoming telephone calls, determining purpose of callers, creating cases in database for software, training and hardware departments, and/or forwarding calls to appropriate personnel or department • Handling help desk issues with troubleshooting software or hardware matters • Updating database with case status and reviewing case histories • Performing hands-on customer assistance with software updates, and step-by-step directions • Monitoring, troubleshooting and responding to incoming emails and faxes • Retrieving, deciphering and documenting messages from voice mail and forwarding to appropriate personnel • Performing other clerical duties as needed, such as filing, photocopying and collating • Understanding EHR environment workflow which may include: reviewing and analyzing provider billing and clinical information, and examining insurance carrier and clearinghouse documentation • Maintaining certification of HIPPA regulations Show less

    • Hospitals and Health Care
    • 700 & Above Employee
    • Administrative Assistant
      • Jun 2013 - Feb 2014

      6/2013 – 2/2014 - Administrative Assistant for Credentialing, Accountable Care Organization and Medical Director • Responsible for administrative support for the Credentialing Department and the Credentialing Supervisor• Updating provider information in the Intellicred credentialing database; cross-referencing information with EZ-CAP care management database; processing and tracking monthly expiring documentation to providers; performing interim verifications for providers which includes: NYS licenses, DEA registrations and malpractice insurance. • Coordinating calendar management for Credentialing and Medical Director, management and staff for weekly and monthly meetings; recording meeting minutes, transcribing minutes, preparing meeting materials, booking and maintaining conference rooms, setting up teleconferencing; and hosting guests.• Processing correspondence to members which includes; mail merge, spreadsheet input, and preparing care plans.• Solely responsible for supporting Medical Director: managing calendar events; providing administrative support for meetings chaired; processing, filing and retaining documentation; email monitoring; and providing telephone support. • Processing expense reports and handling company confidential matters for Senior Management. Show less

    • Administrative Assistant
      • Jun 2012 - Feb 2014

      Solely responsible for daily monitoring and weekly reporting of employee timesheets using TimeTrak software. Currently in training for new UltiPro web-based, paperless time reporting system.Processing payroll bi-weekly for the Clinical Services department consisting of 123 employees. This process includes: processing and printing timesheets for all employees, checking for accuracy, completing missing entries, and modifying schedules. Creating and distributing daily attendance email, listing employees with scheduled or unscheduled time off along with alternate departmental staff coverage listings, and early or late arrivals.Weekly reporting of employee attendance and tardiness for manager for weekly meetings. Preparing, processing and submitting weekly finance reports which may include: invoices for payment; remote and consulting employee invoices; bi-weekly reports from medical directors for consultation fees; and monthly reimbursement to medical directors for meeting consultation fees.Monitoring and responding to requests received in the administrative assistant mailbox. This mailbox is mainly used to request: IT assistance, ordering supplies, reporting building or facility issues, or general administrative matters.Attending and coordinating weekly and monthly staff meetings. Recording meeting minutes, transcribing minutes and maintaining and filing corresponding documentation. Scheduling and coordinating medical directors, managers and staff for meetings. Preparing all agendas, attendance sheets, related handouts or literature for meetings. Scheduling conference rooms, preparing teleconferencing and presentation equipment, and broadcasting telephone meeting reminders. Daily telephone coverage support for Chief Medical Officer, President of Clinical Services, management staff, and company employees. Providing customer service assistance with healthcare providers and member inquiries using EZ-CAP medical records database. Show less

  • "Y" Pay More Travel
    • Plainview, New York
    • Administrative Assistant
      • Nov 2011 - Jun 2012

      Answering telephones and managing customer service inquiries Booking and modifying reservations for hotels, cruises and car rentals Assigning and daily monitoring of airline seat arrangements, updating passenger contact and frequent flyer information, arranging for special requests for passengers such as: meal requests, wheelchair access, infant and baggage accommodations Monitoring and tracking weekly commission statements for land and air packages, hotels, cruises, tours, and car rentals Researching diversified travel information via the internet Ordering and monitoring office supplies and maintaining office equipment Direct personal assistant to the President Show less

    • Administrative Assistant
      • Mar 2009 - Jul 2010

      Primary duty is reviewing reports from field investigative sources, checking for accuracy, customer requirements and standardized format Billing and database processing using web-based EMSI SmartPartner software Processing check requests from investigators for claimant records Creating and maintaining monthly expense spreadsheet activity and reporting General office duties including mail processing, human resources, handling guests and deliveries, and maintaining files Primary duty is reviewing reports from field investigative sources, checking for accuracy, customer requirements and standardized format Billing and database processing using web-based EMSI SmartPartner software Processing check requests from investigators for claimant records Creating and maintaining monthly expense spreadsheet activity and reporting General office duties including mail processing, human resources, handling guests and deliveries, and maintaining files

    • Investigative Reporter/Administrative Assistant
      • Sep 2005 - Oct 2008

      Price quoting, processing and delivering of international and domestic reports via email using Lotus Notes Database research, internet research Maintaining customer correspondence folders Formatting, converting and finalizing customer reports and forms Updating and monitoring individual and business accounts using the BIRCH system Processing invoices, researching case histories, and maintaining customer database and billing inquiries using the BIRCH database Assisting in the monthly closeout process for international, which includes providing management with revenue totals, accruals for accounting, processing checks and performing wire transfer procedures for vendors Month-to-month reporting of insurance business using excel spreadsheet data entries and formulas Backup in the domestic department processing credit inquiries and background checks as needed Show less

    • Executive Assistant
      • May 2002 - Jan 2005

      Administrative functions and word processing support for four executive vice presidents and all levels of professional staffProcessing and expediting financial statements, integrating spreadsheet and word processing functions, preparing proposals, presentations and engagement lettersMaintaining client database informationExpediting email correspondence and reports Planning, coordinating, and expediting various time sensitive mailing projectsHandling confidential and sensitive materials for both the firm and clients Extensive telephone support and backup to the receptionist Scheduling and maintaining executive calendars and handling personal mattersArranging and coordinating meetings and corporate eventsArranging travel and transportation needs for executives and professional staffImplementation and administration of automated Federal Express operating system. Administration duties include: providing training and technical information to staff; troubleshooting with Federal Express personnel and firm IT associates with software and hardware matters; conducting and coordinating meetings with Federal Express representatives and firm professionals; monitoring supply orders; and, maintaining inventory for necessary shipping materials. Show less

    • Administrative Assistant
      • Jan 1997 - May 2002

    • Office Administrator
      • Feb 1990 - Jan 1997

      Responsible for all word processing functions Client database information maintenance Desktop publishing tasks Generating invoices, producing price quotations and proposals Expediting quarterly customer mailings that might require creating graphic flyers and newsletters Extensive telephone support with clients and vendors Ordering and monitoring office supplies Maintaining office automation equipment Direct assistant to the President Responsible for all word processing functions Client database information maintenance Desktop publishing tasks Generating invoices, producing price quotations and proposals Expediting quarterly customer mailings that might require creating graphic flyers and newsletters Extensive telephone support with clients and vendors Ordering and monitoring office supplies Maintaining office automation equipment Direct assistant to the President

    • Administrative Assistant
      • 1980 - 1988

    • Administrative Assistant
      • 1980 - 1988

Education

  • Mater Christi Catholic High School
    Yes, Academic
    1976 - 1980

Community

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