Grace Aqui

Hiring and Scheduling Manager at Concord Coffee
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Contact Information
us****@****om
(386) 825-5501
Location
Lakeland, Florida, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Bio

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Credentials

  • Be the Manager People Won't Leave
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Excel: VLOOKUP and XLOOKUP for Beginners
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Influence Skills for Leaders and Managers
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Outlook Quick Tips
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • People Analytics
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Power BI: Dashboards for Beginners
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • PowerPoint Quick Tips
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Professional Networking
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Speaking Confidently and Effectively
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Writing Emails People Want to Read
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • ServSafe Manager
    ServSafe Food Protection Manager Instructor
    Jun, 2023
    - Oct, 2024

Experience

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Hiring and Scheduling Manager
      • Jun 2023 - Present

      Head of the manager team for Concord Coffee. I create schedules for all baristas on a monthly basis. I also am in charge of the hiring process of new team members.

    • Inventory Manager
      • Oct 2022 - Jun 2023

      Responsible for inventory management, preparing all orders for the shop, storage room organization, and cleaning dutiesAssist in customer transactions, training new employees, updating inventory logs of food/beverage needs, and being shift lead to fellow employeesPerform barista tasks of espresso excellence/manual brewing, maintain a positive work environment, and have thorough knowledge of espresso theory

    • Barista
      • Feb 2022 - Oct 2022

      Began as a cashier and created non-espresso drinks and food for our customers. After bar-training, I was able to create espresso drinks and assist in closing procedures. Provide customer service to all, which includes brining drinks to customers once prepared and going the extra mile.

    • United States
    • Retail
    • 700 & Above Employee
    • HR Survey Analyst
      • May 2023 - Present

      ● Designed reports and analyzed existing statistical survey data; developed survey conclusions by analyzing existing associate satisfaction surveys. ● Provided recommendations in a clear, concise language. Designed survey instruments and reports to give back to our customers. ● Volunteered at a local organization with fellow interns. Delivered a three minute presentation on the tasks I accomplished during the internship. ● Designed reports and analyzed existing statistical survey data; developed survey conclusions by analyzing existing associate satisfaction surveys. ● Provided recommendations in a clear, concise language. Designed survey instruments and reports to give back to our customers. ● Volunteered at a local organization with fellow interns. Delivered a three minute presentation on the tasks I accomplished during the internship.

    • Education Administration Programs
    • 1 - 100 Employee
    • Volleyball Coach
      • Aug 2018 - May 2021

      I was a volleyball coach for girls between the ages of second grade to ninth grade. I helped them develop and further their skills on the court, as well as off the court in team-building skills. I coached my own team and was able to watch them grow for the past four years of me volunteering and working in this position. I was a volleyball coach for girls between the ages of second grade to ninth grade. I helped them develop and further their skills on the court, as well as off the court in team-building skills. I coached my own team and was able to watch them grow for the past four years of me volunteering and working in this position.

Education

  • University of Florida
    Bachelor's degree, Computer and Information Sciences and Support Services
    2021 - 2025
  • Lakeland Christian School
    High School Diploma
    2017 - 2021

Community

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