Retail Store Manager

• Nov 2022 - Present

Assistant Retail Manager and Safety Team Member

• Sep 2021 - Nov 2022

• Handling of employee-related problems, issues, or disputes in an appropriate manner and taking necessary action under the direction of higher management • Continually striving to develop staff in areas of service and providing professional development support and opportunities.• Coaching relevant personnel and providing direct reports on how to conduct process improvement training.• Executing of day to day administrational HR requirements including leave management, training requirements, and overall workforce management.

Project Supervisor

• Sep 2020 - Aug 2021

• Working effectively within a multidisciplinary team to deliver projects in a smooth and efficient manner • Ensuring to have a clear understanding of client's requirements by analyzing their needs and any issues to then exercise effective strategies • Analysing of project performance via Earned Value Management (handling timelines and schedules) • Creating and maintaining project and team schedules for new development and deployment projects • Monitoring of day-to-day risk factors and performing improvement methods using 6-sigma project methodologies • Collaborating with Control Account Managers in regards to tracking plans and schedules, performing risk analysis, identifying and resolving critical paths and network logic conflicts • Creating and preparing a logical work breakdown structure, whilst leading team planning sessions related to the structure and sequencing • Maintaining set deliverables using KPIs and improving teamwork goals and objectives • Providing support to management by a handling administrative requirements in a timely and accurate manner - including detailed document and information distribution, report collation, and up-to-date communication support • Liaising and working alongside various teams including Operations Management personnel to assist and support Business Planning and Analysis processes

Project Manager

• Dec 2020 - Mar 2021

• Planning, coordinating, and implementing multiple projects from beginning to end – smoothly, on time, and within budget to fulfill and meet client requirements • Managing a project and a team of personnel and ensuring performance measures are being met • Promoting an open communication environment – to ensure communication is being effectively transferred to all • Developing solutions and plans gained from identified issues; comparing dates and determining appropriate strategies • Establishing and making sure all are working in accordance with the Web project set scopes • Creating and maintaining the SOPs for web product implementations in Microsoft SharePoint • Handling of documentation, libraries, toolkits, and the archiving of project history • Dealing with feature requests, bug filing, and testing • Facilitating and managing the QA process for launches • Overseeing multiple projects concurrently through the entire software development life cycle from initial conception through to launch • Maintaining an up-to-date understanding of basic fundamentals of software development processes and procedures

Shift Manager

• Mar 2018 - Mar 2021

Business Analyst Intern

• Mar 2019 - Jun 2019

• Requirement gathering, data analysis and to assist the company in making informed decisions • Developing business plans and implementing improvement strategies • Participating in meetings and assisting in prioritizing development processes and documentation • Updating the affiliated server and working on manual testing of websites to ensure functions and new improvements work perfectly with a report generation • Requirement gathering, data analysis and to assist the company in making informed decisions • Developing business plans and implementing improvement strategies • Participating in meetings and assisting in prioritizing development processes and documentation • Updating the affiliated server and working on manual testing of websites to ensure functions and new improvements work perfectly with a report generation