Gourav Chatterjee

Apple Representative at Systematix Media
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Contact Information
us****@****om
(386) 825-5501
Location
Kolkata, West Bengal, India, IN

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Experience

    • India
    • Retail
    • 1 - 100 Employee
    • Apple Representative
      • Apr 2022 - Present

    • Italy
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Assistant Store Manager
      • Jan 2019 - Nov 2019

      - Improve store visual merchandising thereby attracting footfalls - Ensure staff is sufficiently trained to deliver desired conversion - Monitor staff productivity and address their training needs - Store staff management – development and promotion of store staff along with leave management - Explore and maximize opportunities for increasing revenues and business development - Ensure lowest level of shrinkage of store inventory - Compliance to store processes and ensure highest audit score - Complete P&L responsibility - Responsible for a store sales volume of 120k within 6 months of joining - Complete responsibility of one store in international airport kolkata - Responsible for implementing “ Out of the Box “ to increase the store conversion and AUR. - Responsible for controlling ageing inventory - Review of store team on key operation metrics – conversion, productivity, mystery shopper score, customer feedback score, and audit score - Implemented programs during off sessions to provide learning and development opportunities to sales staff - Responsible for implementing discipline and grooming standards to maintain brand quality process and ensure compliance for brand standards. Show less

    • Nepal
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Human Resources Recruiting Manager
      • Aug 2017 - Oct 2018

    • United Arab Emirates
    • Retail
    • 700 & Above Employee
    • GSH ( Champs & Buddy )
      • Aug 2013 - Jul 2016

      - Responsible for delivering store top line and bottom line - Monitor store & staff productivity - Improve store visual merchandising - Ensure staff is sufficiently trained- Periodic review of store support staff & work with – inventory, customer care, cashier - Store staff management - Ensure lowest level of shrinkage of store inventory *( International Airport Abu Dhabi )- Compliance to store processes and ensure highest audit score- Improve store visual merchandising- Completely take care of the roaster for two store and leave management (34 staffs team)- Co-ordinate with supply chain and merchandising for stocks and promotion- Have been a leading part of Dubai Shopping Festival & Gitex in Abu dhabi.- Have Worked in as Head cashier taking care of forex too for two stores.- Worked with programs and projects - GMROF, GMROI & GMROL Show less

    • Sales Executive
      • Sep 2008 - Aug 2013

    • India
    • Advertising Services
    • 1 - 100 Employee
    • Customer Care Executive
      • Nov 2007 - Sep 2008

Education

  • AIR HOSTESS ACADEMY - AHA Kolkta
    High School Diploma, Hospitality Administration/Management
    2006 - 2007
  • Lions Public School
    +2, Mathematics and Computer Science
  • De Nobili School
    Mathematics and Computer Science
    1994 - 2003

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