Gordon Smith

Chief Information Officer at Evoke Neuroscience
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Chief Information Officer
      • 2013 - Present

      Evoke Neuroscience was formed with the mission to improve diagnosis and treatment of cognitive disorders with objective, clinically meaningful and easy-to-use products. Physicians use the eVox® System to assess brain health and aid in the diagnosis of memory loss and other cognitive disorders. Responsible for Leadership of the firm's technology organizations, including: Product Engineering, IT, Info Sec, Creation/Discovery/Implementation of new ways to derive value from company assets, and alignment of all technology solutions with the company mission. Deliver messaging supporting a culture of team-building, mutual support and service to our user communities.

    • United States
    • Financial Services
    • 300 - 400 Employee
    • VP Information Technology
      • 2008 - 2012

      AFCU is New Jersey’s largest credit union – 135,000 members, $2.4 billion assets. Key member of management team. Architected, created and implemented strategy for IT/business alignment and delivery of IT value proposition. Managed Systems/Programming, Local and Wide Area Networking, Telephony, Help Desk, Systems Operations, Database Administration functions. 24 permanent and three FTE staff plus offsite vendor services in four departments, both insourced and outsourced. Supported 66 enterprise apps, including 13 mission-critical apps. • Transformed IT’s brand and customer communication by implementing multilevel IT management outreach program; creating internal IT SLAs; marketing IT services. • Contained costs and drove productivity using unit cost analysis, ongoing virtualization and migration of apps to the cloud; “lights-out” datacenter implementation; integration of vendor systems/services with core financial systems; methodical vendor agreement management. • Drove customer confidence by upgrading infrastructure and process to improve systems availability and business continuity / disaster recovery (BC/DR) speed and data integrity; achieved systems availability in excess of 99.9%, recognized by 2010 FSCC Globe Exceptional Performance Award. • Improved regulatory compliance levels as shown by consistent improvement in federal exam results. • Built resilient teams as shown by rising customer satisfaction and IT employee engagement scores throughout my tenure despite ongoing systems conversion projects.

    • Senior Specialist - consultant
      • 2007 - 2008

      The global bank holding company. Created web-based security software. Matrix managed projects / vendors to deliver systems integration. Resolved critical and visible system security flaw – created design, code, implementation and documentation of security solution for TRx, a newly insourced customer-facing application used by Citi’s Fortune 100 and federal agency clients to manage corporate credit card expenses. Based on the security solution's success, Citi IT expressed intent to deploy this security solution for all web-based, Internet-facing apps.

    • United States
    • Software Development
    • 1 - 100 Employee
    • VP Engineering and Chief Technology Officer
      • 2002 - 2007

      BI vendor of the WarpSales™ real-time SaaS sales lead qualification offering. Predated Google Pixel technology and Constant Contact in the use of web tracking technology. Private startup. Key member of management team that created WarpSales. Managed staff, ensured customer satisfaction. Architected, designed, led coding and implementation teams for WarpSales™ and infrastructure. Drove customer relationship value through frequent contributions to business requirements. • 52% revenue lift and 9 month schedule reduction upon J. L. Halsey EmailLabs email solution integration. • Grew partner program revenue through SalesForce.com integration. • Contained costs, drive productivity and customer relationship value by implementing “lights-out” datacenter to deliver systems availability in excess of 99.9%; migrated from Windows to FreeBSD UNIX to improve performance, scalability and decrease total cost of ownership (TCO).

    • VP Systems
      • 2000 - 2002

      Leading web-based foreign exchange (FX) trading services for retail & hedge fund markets. Privately held at the time. Key management team member demonstrating technical leadership. Designed, developed and supported firm’s Web-based FX trading system. Managed software and infrastructure support staff; hands-on participation. • Doubled profitability the day we implemented straight-through processing (STP) and automated pricing with Goldman Sachs, Dresdner Kleinwort and ABN Amro FX desks. • Drove significant revenue growth by expanding customer base through trading system application programming interface (API) to support automated hedge fund trading, and private branding features. • Our BC/DR plan and execution on 9/11/2001 transformed the largest domestic act of war in modern times into a singular market opportunity. When the primary data center near Ground Zero was lost, all online transaction/account data had already been backed up elsewhere and we were able to execute a flawless fail-over to our secondary data center. In the midst of unfathomable tragedy, GAIN was online and none of the major FX desks were anywhere to be seen. This achievement allowed GAIN to stand alone and set foreign exchange pricing for the world - on that day, GAIN had become a market maker.

    • IT Services and IT Consulting
    • Co-Founder, EVP Technology
      • 1992 - 1999

      Technology and advisory consultancy to the Fortune 500. Private startup: $2M annual revenue. Built all facets of the startup. Senior member of firm’s sales team. Mentored technical team. Project managed large consulting projects. Designed and coded innovative products, software development tools. Architected/designed/coded/implemented client deliverables. • Solutions – ML&Co. Limited Partnership System, OAG Travel Info System, PulseWare™ SaaS ERP product. Technology and advisory consultancy to the Fortune 500. Private startup: $2M annual revenue. Built all facets of the startup. Senior member of firm’s sales team. Mentored technical team. Project managed large consulting projects. Designed and coded innovative products, software development tools. Architected/designed/coded/implemented client deliverables. • Solutions – ML&Co. Limited Partnership System, OAG Travel Info System, PulseWare™ SaaS ERP product.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sr. Systems Consultant
      • 1991 - 1992

    • President
      • 1989 - 1991

    • United States
    • Financial Services
    • 700 & Above Employee
    • Information Systems Manager
      • 1986 - 1988

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • IT Support Engineer, NYCO
      • 1984 - 1986

Education

  • Ithaca College
    Bachelor of Music Program (Transferred), Performance
  • The Juilliard School
    Bachelor and Master of Music, Performance

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