Chair, PMI Atlanta Auto & Transportation Forum

• Aug 2018 - Present

Manager; Cadillac, Customers for Life and Joint Ventures IT Portfolio Planning

• Jan 2016 - Present

Manage the rolling multi-year strategic portfolio of IT initiatives by directing Bus. Ops., IT and Finance through portfolio planning cycles.

Program Manager, Georgia IT Innovation Center

• Apr 2013 - Jan 2016

Experienced automotive-retail industry IT leader with a track record for adding business value through technological innovation and the alignment of resources with strategic business initiatives. Expertise in IT solution delivery, managing IT resources and Business/Operations relationships.• Managed the delivery of end to end Sales & Operations Planning (S&OP) IT solutions for South America, Middle East and North America regions yielding a min. $12M in direct annual business benefit from reduced COGS and increased margins.• Responsible for successful execution of Dealer Systems and Sales Planning and Intelligence portfolios within resource/cost and schedule constraints while ensuring product quality and managing relationships with internal customers.• As one of the original PMs following the opening of the GM IT Innovation Center in 2013, established Project Management practices for local introduction of the enterprise-standard IT solution implementation methodology, hired and onboarded new local project managers and transitioned from a ‘Start-Up’ mode to ongoing execution with company-wide PMO operations. Show less

Program Manager, Supply Chain

• 2009 - Apr 2013

• Lead delivery of a $2.5M+ project to establish multi-channel distribution resulting in 25% reduction in costs per load.• Implemented project oversight procedures and PMO operations for a 30 project portfolio, each project averaging $500K/yr. and resulting in up to 20% reductions in project cost and schedule variances.

Project Manager, Retail Systems

• 2005 - 2009

• Lead delivery of a $3M+ technology refresh project reducing downtime and IT support costs (TCO) by 30% and fulfilling SOX compliance requirements. • Managed multiple software development projects delivering innovative C# mobile apps, Java 6 supply chain apps, RESTful web services, Siebel sales and NCR POS averaging $300K in annual benefits to operating cash flow.

Program Manager, Data Services and Apps

• 2003 - 2005

• P&L responsibility for churn reduction and upsell programs for Blackberry and other wireless data services that increased ARPU from $59 to $69. • Increased customer loyalty in business user segments up to 18% by developing and managing CRM programs executed through online, call center, in-store and direct mail campaigns to increase customer loyalty • Directed business analyst, data modelers, DBAs, Java developers and 3rd party consultants to develop proprietary marketing tools and integration with CRM applications Show less

Adjunct Professor, Project Management

• Jan 2007 - Jul 2009

•Instructed continuing adult education courses on practical project management, project management theory, and Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK). •Instructed continuing adult education courses on practical project management, project management theory, and Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK).

Project Manager, Asset Lifecycle Management

• 2001 - 2003

• Directed execution of an asset management program for $5.2B asset base of regional airports, rail, bridges and terminals. • Managed the budget, internal business plan development, contract management, resource administration, scheduling, internal and public relations. • Directed execution of an asset management program for $5.2B asset base of regional airports, rail, bridges and terminals. • Managed the budget, internal business plan development, contract management, resource administration, scheduling, internal and public relations.

Principle Consultant

• 2000 - 2001

• Lead implementation of a PMO and Primavera PMS resulting in 60% reduction in account payables outstanding. • Lead renewal of a customer interaction center and implementation of a CRM application contributing to significant improvements in agent productivity. • Lead implementation of a PMO and Primavera PMS resulting in 60% reduction in account payables outstanding. • Lead renewal of a customer interaction center and implementation of a CRM application contributing to significant improvements in agent productivity.

Project Lead, OEM Web Hosting

• 1999 - 2000

• Directed the implementation of web marketing and branding programs for products and services. • Established, staffed, and directed customer care operations for sales, technical support, and billing support via call centers and web touch points. • Directed the implementation of web marketing and branding programs for products and services. • Established, staffed, and directed customer care operations for sales, technical support, and billing support via call centers and web touch points.