Experience

FlexiScale Technologies

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Software QA Analyst

  • jul. 2016 - - heden

  I work with customers through tickets using extensive knowledge of the platform. I take on the more complex tasks to find errors within multiple databases. I am also the head of the QA department, managing the whole of the Jira bug system, trying to help guide the product where it needs to go I work with customers through tickets using extensive knowledge of the platform. I take on the more complex tasks to find errors within multiple databases. I am also the head of the QA department, managing the whole of the Jira bug system, trying to help guide the product where it needs to go



Flexiant

• United Kingdom
• Software Development
• 1 - 100 Employee

• Senior Software Quality Assurance Analyst

  • dec. 2009 - jun. 2016

  Initially I worked as a Software Quality Assurance Analyst, and I worked my way up to a senior position. My role was to find bugs within the software and also test fixes provided by the development team. This gave me experience in using Jira and SoapUI. Also in configuring and testing against VMware, KVM, Virtuozzo, Xen and Hyper-V. Initially I worked as a Software Quality Assurance Analyst, and I worked my way up to a senior position. My role was to find bugs within the software and also test fixes provided by the development team. This gave me experience in using Jira and SoapUI. Also in configuring and testing against VMware, KVM, Virtuozzo, Xen and Hyper-V.



XCalibre Communications Ltd.

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Support Engineer

  • sep. 2003 - dec. 2009

  Initially employed as a first line support analyst and promoted up to third line support analyst. My main responsibilities were assisting customers with problems they experienced, performing OS installation and configuration of both Windows and Linux for office computers and servers, and training first and second line support analysts. Initially employed as a first line support analyst and promoted up to third line support analyst. My main responsibilities were assisting customers with problems they experienced, performing OS installation and configuration of both Windows and Linux for office computers and servers, and training first and second line support analysts.