Experience

XL Marketing Grp

• Sales And Marketing Specialist

  • Oct 2021 - Present

  B2B synergetic development in a highly competitive market. New business development and monitoring growth and needs of existing customer base. Developing and improving market data. B2B synergetic development in a highly competitive market. New business development and monitoring growth and needs of existing customer base. Developing and improving market data.



CeX Webuy.com

• United Kingdom
• Retail
• 700 & Above Employee

• Store Supervisor

  • Oct 2017 - Jul 2022

  I have played a key role as a leader in a sales team that has increased revenue by 30% since 2018. This position has given me the opportunity to practice and refine my own leadership style; In order to effectively organise my staff team, play to their strengths and develop their professionalism. My position has vastly increased my technological aptitude, knowledge of the latest gaming platforms, cellular devices and software programs. This position has increased my competitive drive and desire to refine the art of selling. As a result, I have has greatly improved my public speaking skills and optimised my ability to convey information to other people in a clear and concise manner.



ROC Northwest Ltd

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Education Care Mentor

  • Feb 2015 - Feb 2017

  I was employed as an Education Care Mentor, a position that was awarded to me after proving myself as a conscientious and hard-working Care Worker. This role helped develop my leadership and administrative ability. In addition to classroom duties, my daily responsibilities included the management of mornng routines and transition of service users from residence to school. I directed a staff team of 14 individuals to specific roles, in order to ensure this process operated as smoothly as possible. I was also given the responsibility to train and professionally develop new members of staff. I assisted in the creation of behavioural management strategies for service users with Emotional Behavioural Disorders and Autistic Spectrum Disorders. As well as providing evidence to show scholastic development, improved socialization and exposure to enriching activities. I applied alternative communication tools such as PECS and Makaton based learning to the classroom. I came to understand the importance of marginal gains, the value they played in long term development and the necessity to celebrate these positive outcomes.



Project Youth

• Non-profit Organizations

• Youth and Crisis Refuge Worker

  • Nov 2012 - Jan 2015

  I was exposed to a broad range of experiences as a Youth and Crisis Refuge Worker, such as: Developing strong interaction skills through working in a highly communicative working environment. Gaining an understanding of Youth Service policy and procedures as well as relevant laws that industry practitioners must adhere to. Providing assistance to intoxicated young people. Taking appropriate action during incidents of violence between groups of young people. Connecting young people conducting at risk behaviour with Youth, Community, and AOD services. Staffing crisis refuge facilities independently during night shifts. Conducting intake procedures for young people seeking crisis accommodation and providing appropriate referrals for young people who where transitioning into medium term accommodation or independent housing. Developing effective communication skills to assist young people in crisis. Creating productive/empathetic relationships with young people, geared towards improving their self-esteem, living skills and educational/employment opportunities. Maintaining daily notes, and individual client case notes. Conducting general maintenance and upkeep of facilites. Collaborating with clients in developing and maintaining individual case plans. Co-ordinating Youth Centres independently. Providing a safe environment for Young People to interact with one another. Maintaing statistics on the number of young people accessing the service. Reporting any incidents that occured during drop in hours. Reporting any concerns of significant risk of harm to the Department of Family and Community Services NSW. Providing food, planning and conducting educational and sport orientated group activities. Training new staff members and liaising with managers, local council and the community. Organising Holiday Programs within budget constraints. Attending monthly staff meetings and interagency meetings within the Southern Sydney Region.