Gordon Howell
Business Improvement Manager at LSC- Claim this Profile
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Bio
Credentials
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Prince2
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Experience
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LSC
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Australia
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Wholesale
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1 - 100 Employee
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Business Improvement Manager
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Nov 2017 - Present
Process analysis, redesign and implementation with key stakeholders. Administer Phocas BI Reporting. Project Lead for the Epicor ERP implementation. Configure, develop solutions in C#, prepare and conduct training across country. Process analysis, redesign and implementation with key stakeholders. Administer Phocas BI Reporting. Project Lead for the Epicor ERP implementation. Configure, develop solutions in C#, prepare and conduct training across country.
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Covs Parts
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Australia
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Software Development
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Ecommerce Manager
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Feb 2012 - Jun 2016
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Marketing Coordinator
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Nov 2010 - Feb 2012
• Project managed team of four to produce a product database which integrated with cataloguing software for significant efficiencies and costs savings• Responsible for analysis of processes & streamlining within the marketing department• Creation of business case and project documents – requirements, risk, controls, procedures & change management• Creation of customer applications for MS Excel for data entry, analysis and reporting • Coordination of numerous time critical publications• Advertising and sale initiatives
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Coventry Group LTD
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Australia
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Wholesale
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100 - 200 Employee
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Online Store Systems & Processes Manager
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Jun 2009 - Nov 2010
• Produced administrator, internal team member and customer user guides for the operation of the online store• Developed new usability & efficiency functionalities and oversaw its technical development, system and user acceptance testing • Supported the go-live of the revamped online store through internal/external customer on-site training• Acted as service desk for a short time during the go-live period• Administered system for customer accounts and troubleshooting
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Logistics Analyst / Continual Improvement Manager
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Mar 2009 - Jun 2009
• Analysed warehouse KPI’s and compiled senior management reporting• Improvement of current system and physical processes across operations• Restructured and managed the Warranty & Credits department • Designed and implemented a custom warranty system used across WA/SA• Designed and implemented automated electronic clock-in system for managing time sheets• Oversaw testing and automotive business sign off for software upgrades for wireless voice picking systems
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Test Analyst
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Jun 2007 - Dec 2008
• Assisted in implementation of a highly customised Oracle WMS system • Created training materials, processes and user guides for multiple sections of the business nationwide • Conducted training sessions, workshops and seminars for all levels of staff • Created and conducted user acceptance testing scripts for Oracle, RF and voice commanded picking systems • Resourcing of internal stakeholders to conduct testing • Coordinating and overseeing Testers • Working to strict deadlines • High attention to detail for processes, variables and exceptions • Restructuring and defining core workflows • Strong knowledge of Dematic PickDirector and RouteDirector • Working directly with Test stakeholders for buy-in, communicating test strategies and progress in addition to working through test exceptions and errors • Two go-lives
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Education
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2002 - 2007
Curtin University
Bachelor of Commerce (BCom), Management Information Systems, General -
2002 - 2005
Curtin University of Technology
Commerce, Management, Information Systems
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