Experience

Kukhula Global Projects

• South Africa
• Education Administration Programs
• 1 - 100 Employee

• Assessor - Marker

  • Feb 2023 - Present



Cornerstone Performance Solutions

• South Africa
• Professional Training and Coaching
• 1 - 100 Employee

• Assessor

  • Oct 2021 - Present



Milpark School of Financial Services

• South Africa
• Financial Services
• 1 - 100 Employee

• Course Facilitator

  • Sep 2014 - Present

  Facilitate the National Certificate in Banking Service Advice Learnership Programme, NQF 5, consisting of 6 subjects: Fundamentals of Economics, Accounting, Personal and Small Business Credit, Fundamentals of Retail Banking, Customer Service and Communication and Regulation and Compliance in the Banking Industry. Facilitate the National Certificate in Banking Service Advice Learnership Programme, NQF 5, consisting of 6 subjects: Fundamentals of Economics, Accounting, Personal and Small Business Credit, Fundamentals of Retail Banking, Customer Service and Communication and Regulation and Compliance in the Banking Industry.



Alsimode Guest House

• Rustenburg Area, South Africa

• Owner

  • 2010 - Mar 2020

  Successfully owned and managed a guest house which catered mainly for the corporate segment. Successfully owned and managed a guest house which catered mainly for the corporate segment.



Damelin

• Education Administration Programs
• 400 - 500 Employee

• Course Facilitator

  • Mar 2007 - Nov 2018

  Facilitated the following classes: Business Management, Entrepreneurship and Marketing. Facilitated the following classes: Business Management, Entrepreneurship and Marketing.



Standard Bank Group

• South Africa
• Financial Services
• 700 & Above Employee

• Business Manager & Account Executive

  • Oct 2015 - May 2017

  Brought on a contracting basis to cover the functions of the entity as a Business Manager and Account Executive which included: Managing a portfolio of business accounts; Sales of banking products; Improving Cross sales ratio; Financial assessment; Preparing Credit applications; Preparing projected cash flows; Educating customers in Banking; Staff training; Staff appraisals; and Handling customer complaints Brought on a contracting basis to cover the functions of the entity as a Business Manager and Account Executive which included: Managing a portfolio of business accounts; Sales of banking products; Improving Cross sales ratio; Financial assessment; Preparing Credit applications; Preparing projected cash flows; Educating customers in Banking; Staff training; Staff appraisals; and Handling customer complaints



Standard Bank Group

• South Africa
• Financial Services
• 700 & Above Employee

• Business Manager

  • Jan 2006 - Oct 2011

  Managing of portfolio of business customers with a yearly t/o of between R500 000 up to R10 000 000.Visiting of business customersAccessing credit proposalAnalysing company financial statements and projected cash flowsAnalysing business plansMaintain and implement customer service levelsConduct customer interviewsAttend to customer complaintsConduct performance appraisalsTraining of staffMarketing the Banks numerous products.

• Area Manager

  • Dec 2002 - Dec 2005

  Managing / leading Francistown and Maun branch.Analysing credit proposalsSubmitting credit proposals in the SME and Commercial marketsIdentify marketing opportunitiesMonitor customer service and implement service cultureAttend meetings at head office levelsConduct weekly / monthly meetings with staffConduct interviews with customers and negotiate various range of products / solutionsIdentify training needs in the business unitConduct performance appraisal interviews with staffAttend disciplinary hearingsMonitor budgets and set targets Show less

• SME Manager

  • Dec 2001 - Jan 2003

  Managing of portfolio of business customers with a yearly t/o of between R500 000 up to R10 000 000.Visiting of business customersAccessing credit proposalAnalysing company financial statements and projected cash flowsAnalysing business plansMaintain and implement customer service levelsConduct customer interviewsAttend to customer complaintsConduct performance appraisals

• SME Manager

  • May 1999 - Nov 2001

  Managing of portfolio of business customers with a yearly t/o of between R500 000 up to R10 000 000.Visiting of business customersAccessing credit proposalAnalysing company financial statements and projected cash flowsAnalysing business plansMaintain and implement customer service levelsConduct customer interviewsAttend to customer complaintsConduct performance appraisals

• SME Manager

  • Mar 1997 - Apr 1999

  Managing of portfolio of business customers with a yearly t/o of between R500 000 up to R10 000 000.Visiting of business customersAccessing credit proposalAnalysing company financial statements and projected cash flowsAnalysing business plansMaintain and implement customer service levelsConduct customer interviewsAttend to customer complaintsConduct performance appraisals

• Assistant Manager

  • Jan 1996 - Feb 1997

  Assisting the Branch Manager with the daily functioning of the branch.Interviewing of customers for loans.Preparing loan applications falling above my personal limit.Approval of loans, overdraft, vehicle finance and home loan applications.Overall management of a staff compliment of 35Yearly appraisals.

• Various positions held

  • Jan 1990 - Dec 1995

  Career Development ProgrammeSecurities clerk (preparing of numerous security documents ie suretyships, guarantees, pledges and cession documents)Mandate clerk, preparing of mandate documents and issuing of debit and credit cards.Assistant Managers clerk and Managers Clerk.



Santam Bank

• Springs, Gauteng, South Africa

• Senior Credit Controller

  • Feb 1987 - Dec 1989

  Manage a portfolio of customer vehicle accounts Identify potential early financial stress Overall credit control from phoning of arrear customers to repossession of the vehicle. Liasing with attorneys Leading a staff compliment of 10 staff. Manage a portfolio of customer vehicle accounts Identify potential early financial stress Overall credit control from phoning of arrear customers to repossession of the vehicle. Liasing with attorneys Leading a staff compliment of 10 staff.



Boland Bank

• Pietermaritzburg

• Finance Clerk

  • Feb 1982 - Jan 1987

  Interview customers for personal loans and vehicle loans. Prepare agreements to be signed Marketing of the Banks products Interview customers for personal loans and vehicle loans. Prepare agreements to be signed Marketing of the Banks products