Senior Administrative Support Specialist

• Apr 2023 - Present

Support Officer

• Jul 2020 - May 2023

*Organizes notifications and approvals for access to the BS sites for teams in Serbia* Provides the Registration letters of work to the Labor Inspection*Prepares the Cost-estimation*Processes procurement requests *Coordinate the administrative work between the L1 / L2 / L3*Updates and organize official travel expenses of employees in country as well as abroad* Verifies and handle business documentation* Updates of internal Share point page* Organizes and support Team buildings and Workshops* Schedules the meetings * Coordinates with IT Help Desk in order to provide technical support* Organizes Board meetings and Company events* Updates record of the obligations and rights of employees* Provides administrative support to local and cross border departments Show less

Support Officer

• Jan 2019 - Jul 2020

Updates and organizes notifications for access to the sites of the Implementation teams in SerbiaRegistration of works to Labor Inspection & business correspondenceUpdates and organizes official travel expenses of TnCO Implementation employees in country as well as abroad* Verification and documentation of all internal and external,* Incoming and outgoing documents for TnCO Implementation in Serbia* Updates internal Share point* Team building and Workshop organization and support* Scheduling meetings and responsible for Cisco & Expo room bookings* Coordination with IT Help Desk in order to provide technical support* Board meetings organization in Belgrade (room, catering, IT support, etc.)* Company events organization (room, catering, technical eq. invitation)* Cost-estimation and preparation for approval * Updating cost tracking excel for professional development and other trainings * The administration of business correspondence* Office material supplying* Updating records of the obligations and rights of employees (working hours, vacations, sick leave, business trips, daily allowances, etc.)* Supports TnCO Network Implementation department in Serbia in daily work* Cooperation on general types of jobs Show less

TnCO Project Management & Finance Control Support Officer

• Oct 2013 - Jul 2020

• Work on preparation of payroll by handling with Oracle Application;• Cooperation with landlords in order to get permits for work on locations;• Updating of database related to Landlords;• Handling with Registration papers of works to Labour Inspection (Inspection for protection on work);• Controlling and monitoring of the domestic contracts;• Editing and updating a SharePoint site of internal department;• Updating organization's website, keeping it up to date;• The complete organization of traveling abroad;• The complete organization of domestic traveling;• Providing of administrative tasks in daily operation of Implementation Department;• Managing CXO’s calendar effectively;• Handling incoming and outgoing documents, mailings, invoices, phone calls;• Verification of all kind of documents using resources of advanced technologies;• Recording minutes of meetings, highlighting action points; • Organization and coordination activities related to internal and external meetings;• Preparing of presentations and status reports;• Keeping contact with Top management and departments, internal as well as external companies;• Controlling of documentation and archiving;• Performing data entry of invoices;• Assisting in resolving coordination issues;• Purchasing of office supplies;• Planning, organizing, and managing of events, specially Team buildings;• Arrangement of appointments;• Collaboration with staff, clients, with team and coordinating with internal departments;• Developing and maintaining good working relationships with all relevant clients/customers;• Taking care that all procedures of the chief executive officer are properly carried out and well communicated in a clear, concise and professional tone;• Coordination of team activities; Show less

Technology Implementation Support Officer

• Jan 2008 - Sep 2013

• Work on preparation of payroll by handling with Oracle Application; • Cooperation with landlords in order to get permits for work on locations; • Updating of database related to Landlords; • Handling with Registration papers of works to Labour Inspection (Inspection for protection on work); • Controlling and monitoring of the domestic contracts; • Editing and updating a SharePoint site of internal department; • Updating organization's website, keeping it up to date; • The complete organization of traveling abroad; • The complete organization of domestic traveling; • Providing of administrative tasks in daily operation of Implementation Department; • Managing CXO’s calendar effectively; • Handling incoming and outgoing documents, mailings, invoices, phone calls; • Verification of all kind of documents using resources of advanced technologies; • Recording minutes of meetings, highlighting action points; • Organization and coordination activities related to internal and external meetings; • Preparing of presentations and status reports; • Keeping contact with Top management and departments, internal as well as external companies; • Controlling of documentation and archiving; • Performing data entry of invoices; • Assisting in resolving coordination issues; • Purchasing of office supplies; • Planning, organizing, and managing of events, specially Team buildings; • Arrangement of appointments; • Collaboration with staff, clients, with team and coordinating with internal departments; • Developing and maintaining good working relationships with all relevant clients/customers; • Taking care that all procedures of the chief executive officer are properly carried out and well communicated in a clear, concise and professional tone; • Coordination of team activities; Show less

Assistant to Executive Director of IT Division

• Aug 2003 - Dec 2007

• Providing of administrative tasks in daily operation of IT Division;• Managing CXO’s calendar effectively;• Handling incoming and outgoing documents, mailings, invoices, phone calls;• Recording minutes of meetings, highlighting action points; • Organizational and coordinating activities related to internal and external meetings;• Travel organization abroad as well as in country;• Preparing presentations, status reports;• Controlling and monitoring of the domestic contracts;• Controlling of documentation and archiving;• Work on preparation of payroll;• Preparing of presentations and status reports;• Arrangement of appointments;• Collaboration with staff, clients, with team and coordinating with internal departments;• Keeping contact with Top management and external companies;• Assisting in resolving coordination issues; Show less

Operator, Call Centre, Customer Care Department

• Jan 2001 - Jul 2003

• Telephone communication with customers;• Resolving of user queries and demands related to the telecommunication services / products / using BSCS, PPAS, MINSAT and INFO databases;• Diversion via the telephone exchange to the people who deal with these inquiries;• Taking customer data;• Entering data of users;• Providing information and advice related to specific product / service;• Selling services / products;• Coverage of the call by sending a letter, email or fax;• Notifying the customers about promotions related to products / services. Show less