Experience

Vspagy

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• AVP - New Initiatives

  • Jan 2020 - Present

  Driving the strategic vision and direction for VSPAGY, leveraging my extensive experience in product development, marketing, and customer experience to ensure the successful launch and adoption of the platform across target markets. Leading a cross-functional team of talented professionals, including product managers, engineers, designers, and marketers, to deliver on key milestones and drive the continued growth and success of the VSPAGY platform. Collaborating closely with key stakeholders across the organization to drive alignment and ensure the successful integration of VSPAGY with existing systems and processes. Focusing on delivering an exceptional customer experience through personalized, interactive video content, leveraging insights and data to continually optimize performance and drive user engagement and satisfaction. Building and maintaining strong relationships with key partners and vendors, negotiating contracts and agreements as necessary to support the ongoing development and growth of VSPAGY. Communicating the value proposition and benefits of VSPAGY to customers, prospects, and other stakeholders, representing the platform at industry events and conferences and driving demand generation through targeted marketing campaigns. Show less



Digital Beeps Technologies

• India
• IT Services and IT Consulting

• Business Owner

  • Dec 2016 - Dec 2019

  ● Supervised and mentored product development and design team members. ● Identified future data requirements via close collaboration with the Business Development Team to develop a road map for data acquisition. ● Managed and prioritised workflow to ensure team were continuously focused on delivering essential. ● Demonstrated well-honed judgement in both uncompromising user design and product research. ● Provided oversight and collaboration through excellent documentation, organisational, analytical and communication. Show less



Mahindra Comviva

• Telecommunications

• Technical Lead

  • Jul 2016 - Dec 2016

  ● Develop long- and short-term strategies and tactics for growth. ● Drive initiatives in the management team and organisationally, that contribute to long-term operational excellence. ● Create standard operating procedures and guidelines in conjunction with the team and stakeholders; establish best practices for the team. ● Manage stakeholder relationships, Lead work transition projects for the BU. ● Lead process enhancement/continuous improvement projects by leading gap analysis, developing processes, identifying training needs, and ensuring training materials are created. Show less



Knowlarity Cloud Telephony

• Senior Manager Sales Operations

  • Jul 2015 - Jul 2016

  ● Coordinates sales forecasting, planning, and budgeting processes used within the sales organisation. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organisation’s planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the firm. ● Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. ● Works to ensure all sales organisation objectives are assigned in a timely fashion. ● Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritise opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organisation of continuous process improvement. ● Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organisation. ● Recommends revisions to existing reports, or assists in the development of new reporting tools as needed. ● Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organisation’s compliance with required standards for maintaining CRM data. Works closely with sales management to optimize the effectiveness of the firm’s technology investments. ● Coordinates training delivery to sales, sales management, and sales support personnel in the sales organisation supported. ● Provide input to senior leadership in the development and administration of sales incentive compensation programs. ● Directs and supports the consistent implementation of company initiatives. ● Builds peer support and strong internal-company relationships with other key management personnel. Show less



Shotformats Digital Productions Pvt Ltd

• India
• Entertainment
• 100 - 200 Employee

• Senior Manager - Products

  • Jun 2012 - Jul 2015

  ● Product planning and marketing & planning product strategy and road map, according to market competition. ● Preparation and presentation of product marketing documents - Key features, reasoning and product advantages. ● Coordination with third parties to develop business relations and partnerships. ● Assistance and training of sales department in developing sales tools and marketing strategies. ● Research for new products based on goals, forecasting and product profitability. ● Work closely with architecture, development (on/offshore) and test teams to design technical solutions that satisfy scalability, reliability, and performance goals. ● Work cross functionally to drive the implementation of new products and features, as well as resolve operational issues ● Lead and mentors other Technical Product Owners with product backlog management, functional analysis and system development methodology. ● Work cross functionally to drive the implementation of new products and features, as well as resolve operational issues ● Analysis of business unit's activities and trends and compares analyses against the service standards and best practices. ● Managing different routine reports (financial, quality, production, customer service, operational efficiency, market share) ● Managing various reports for all campaigns and promotions to track website progress and analyze all consumer behavior to assist in key conversions to increase revenue. ● Analysis of traffic on various areas of website and perform research on ways retain customers and develop appropriate strategies. ● Set KPI benchmarks from analytics and competitive analysis. ● Regularly review competitive websites in terms of product range, marketing initiatives, and functionality and customer offerings. ● Produce revenue, unit and gross profit and operating cost targets annual budget. Show less



Acl Mobile Limited. (Noida, In)

• India
• Telecommunications

• Manager-Product & Service Delivery

  • Mar 2006 - Jun 2012

  ● Expertise in understanding client requirements and maintain the delivery timelines. ● Skilled in multiple arena’s of Telecom Domain –Mobile Marketing and other Value Added Services like Push, Pull and IVR. ● Responsible for providing the high level of technical support to client's and internal teams by demonstrating prompt and thorough attention to issues and requests. ● Deploying support, data integration, user trainings, product consulting, UATs and post sales channel support and delivery. Show less