Experience

Northwestel

• Canada
• Telecommunications
• 200 - 300 Employee

• Desktop Support Technician

  • Jun 2013 - Present

  More than 10 years of experience in system analysis and maintenance. Experience in Helpdesk and Customer Service. Good interpersonal and public relations skills. Trained in de-escalating techniques Strong in user training, and documentation. Quick to learn, and adapt to new environments Strong organizational skills and work well under pressure Respect for client privacy/ confidentiality Web designing and authoring Strong networking skills both wired and wireless connections, printer and other peripheral devices Experienced with most Linux distros, Microsoft applications and Operating Systems from MSDOS 6.22 to Win 10, MS Office ‘97 - 2016, Exchange server administration, hardware and other software applications Show less