Experience

Lead Capital Group

• South Africa
• International Trade and Development
• 1 - 100 Employee

• Sales Representative

  • Feb 2021 - Present

  • Being able to make outbound calls and close clients. • Ability to handle client objections and provide solutions. • I have made over 300.000 USD to the company as revenue. • Take over calls from other agents. • Being able to make outbound calls and close clients. • Ability to handle client objections and provide solutions. • I have made over 300.000 USD to the company as revenue. • Take over calls from other agents.



3iSolutions

• South Africa
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Representative

  • 2018 - 2020

  Working from home, Handling inbound and outbound calls in Spanish and English. Offer high quality responses to customer via email. Respond customer following the company policies and being able to work from home & Escalate customer queries to the relevant departments. Working from home, Handling inbound and outbound calls in Spanish and English. Offer high quality responses to customer via email. Respond customer following the company policies and being able to work from home & Escalate customer queries to the relevant departments.



University of the Witwatersrand

• South Africa
• Higher Education
• 700 & Above Employee

• Student Researcher

  • Feb 2019 - Nov 2019

  Investigating the Effects of Motivation on Employee Performance in a Major Retailer in Johannesburg. Investigating the Effects of Motivation on Employee Performance in a Major Retailer in Johannesburg.



Father A Nation.

• Johannesburg, Gauteng, South Africa

• Senior Operations Manager

  • 2017 - 2019

  The main role was leading and coordinating key operational projects in planning by managing tournaments, creating operational publications, coordinating staff, emergency response, all game timing and budgets, parking passes, coordinating staffing needs and developing production sheets. The main role was leading and coordinating key operational projects in planning by managing tournaments, creating operational publications, coordinating staff, emergency response, all game timing and budgets, parking passes, coordinating staffing needs and developing production sheets.