Operations Management - 3P Installers

• Feb 2023 - Present

Operations Specialist North Region-Spain

• Jan 2022 - Feb 2023

Part of SupplyOps, a core department at Glovo providing sufficient and effective supply to satisfy the demand to ensure an excellent User Experience. • Ensure service levels are maintained and customer satisfaction achieved by supporting daily operations through operational supervision and analysis of KPIs. • Responsible for implementing processes and optimizing strategies involving onboarding and retention of couriers. • Provide strategic advice and recommendations in the development, implementation, and evaluation of new or modified operating policies & practices.

Ports and Logistics Consultant

• Jan 2021 - Aug 2021

IDOM is a leading company in professional services of Consulting, Engineering and Architecture that distinguishes itself by offering its clients an extraordinary level of commitment, accompanying them in all phases of their projects. For more than half a century, IDOM has worked on five continents, with a team of nearly 4,000 professionals. Among my duties were: • Project management: operations logistics and distribution network design. • Lean manufacturing, Process improvement. • Feasibility studies and conceptual design, port tariff studies. • Participation in tenders.

Global Management Challenge España

• Oct 2020 - Feb 2021

The world's largest simulation-based business management and strategy competition. The world's largest simulation-based business management and strategy competition.

Department of Infrastructures

• Jan 2020 - Jul 2020

TECNALIA is a benchmark Research and Technological Development Centre in Europe, whose mission is to transform technology into GDP to improve people's quality of life, creating business opportunities in companies and is part of BRTA (Basque Research and Technology Alliance). Main areas of action are: advanced manufacturing, digital transformation, energy transition, sustainable mobility, health and urban ecosystem. • Structural Health Monitoring (SHM) studies: data collection, drafting of measures, verifications. • Follow-up of projects on site supervision. • Market studies.