Bridget Gonyeau
Client Partner at Butterfly Network, Inc.- Claim this Profile
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Bio
Kylie Cupples
I have had the pleasure of working with Bridget for the last year and a half and cannot say enough positive things about her! She is friendly, hard working and maintains a positive attitude. Bridget is a fast learner and has no issue learning new technologies. One of her biggest strengths is her ability to stay calm no matter what issues may arise in the workplace. She is a strong asset to any team/company!
Kylie Cupples
I have had the pleasure of working with Bridget for the last year and a half and cannot say enough positive things about her! She is friendly, hard working and maintains a positive attitude. Bridget is a fast learner and has no issue learning new technologies. One of her biggest strengths is her ability to stay calm no matter what issues may arise in the workplace. She is a strong asset to any team/company!
Kylie Cupples
I have had the pleasure of working with Bridget for the last year and a half and cannot say enough positive things about her! She is friendly, hard working and maintains a positive attitude. Bridget is a fast learner and has no issue learning new technologies. One of her biggest strengths is her ability to stay calm no matter what issues may arise in the workplace. She is a strong asset to any team/company!
Kylie Cupples
I have had the pleasure of working with Bridget for the last year and a half and cannot say enough positive things about her! She is friendly, hard working and maintains a positive attitude. Bridget is a fast learner and has no issue learning new technologies. One of her biggest strengths is her ability to stay calm no matter what issues may arise in the workplace. She is a strong asset to any team/company!
Credentials
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MyChart (Patient Portal)
EpicDec, 2016- Sep, 2024 -
Cadence Scheduling
EpicNov, 2016- Sep, 2024 -
Grand Central (ADT)
EpicNov, 2016- Sep, 2024 -
Prelude Registration
EpicNov, 2016- Sep, 2024
Experience
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Butterfly Network, Inc.
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United States
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Medical Equipment Manufacturing
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200 - 300 Employee
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Client Partner
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May 2021 - Present
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Epic
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Brazil
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Graphic Design
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1 - 100 Employee
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Project Manager
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Oct 2016 - Sep 2020
Clients: Pacific Dental Services, Pine Rest, Premier Health, Queen’s Health System, CHSLI - Led healthcare organizations through the implementation of Patient Access software- Managed 18 analysts and 8 trainers through system implementation and engagement across 5 projects- Became an industry expert and consultant for dental and behavioral health installs as a Project Manager on Epic’s first implementation within each specialty- Operated as a liaison between Software Developers and customer leadership for the creation of new system functionality Show less
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Principal Trainer Lead
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Jan 2019 - Aug 2020
- Created an internal support program for Epic’s Principal Trainers by matching new staff to mentors, providing best practices for training, and facilitating bi-annual conferences for knowledge sharing
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End User Training Area Lead - Patient Access
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Aug 2018 - Aug 2020
- Managed customer training escalations- Crafted and implemented training improvement initiatives- Collaborated with Software Developers and Training Writers to create instructional materials for quarterly system upgrades
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Principal Trainer
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Nov 2016 - Jun 2018
Client: Ardent Health Services- Developed the front-end training program for staff at 100 outpatient locations and 15 hospitals- Directly managed 12 trainers in the facilitation of classes and end user credentialing
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McGraw-Hill Education
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India
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1 - 100 Employee
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Sr. Recruiting Associate
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Nov 2015 - Sep 2016
- Facilitated intake calls with hiring managers to ascertain the ideal candidate profile for each position- Utilized unique sourcing methods to discover and build relationships with talented professionals- Conducted hundreds of phone screens to vet candidates before sending a detailed slate of potential employees to the hiring managers
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Recruitment Coordinator
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May 2015 - Nov 2015
- Supported the hiring process of employees at McGraw-Hill Education from initial interview through completion of onboarding - Coordinated hundreds of onsite and virtual candidate interviews - Initiated and oversaw background checks - Drafted offer letters and job postings
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Wharton Center for Performing Arts
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United States
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Performing Arts
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1 - 100 Employee
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Student Supervisor/Ticket Office Representative
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Aug 2013 - May 2015
- Implemented problem solving skills to coordinate high volume of customer ticketing needs - Acquired exceptional phone communication skills through numerous daily phone sales Promoted to Student Supervisor - April 2014 - Supervised student employees to ensure smooth daily operations - Trained new employees in ticketing software and customer service techniques - Assisted in the hiring process of student employees - Implemented problem solving skills to coordinate high volume of customer ticketing needs - Acquired exceptional phone communication skills through numerous daily phone sales Promoted to Student Supervisor - April 2014 - Supervised student employees to ensure smooth daily operations - Trained new employees in ticketing software and customer service techniques - Assisted in the hiring process of student employees
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Education
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2011 - 2014
Michigan State University
Bachelor of Arts (B.A.), Communication, General -
2007 - 2011
Romeo Senior High School
Community
