Experience

Infraestruturas de Portugal

• Portugal
• Government Administration
• 700 & Above Employee

• Training Manager

  • Jun 2015 - Present

  Designing and implementing a framework for training solutions that ensure the development of technical and functional skills; Coordinating and streamlining the various processes of management training in different areas of competence; Collecting, analyse and communicate management information related to training; Managing external partnerships necessary for the development and implementation of training plans and professional development; Developing and disseminating innovative practices and methodologies in the training and certification processes of training Show less



REFER

• Technology, Information and Internet

• Training Manager

  • Apr 2013 - May 2015

  Designing and implementing a framework for training solutions that ensure the development of technical and functional skills;Coordinating and streamlining the various processes of management training in different areas of competence;Collecting, analyse and communicate management information related to training;Managing external partnerships necessary for the development and implementation of training plans and professional development;Developing and disseminating innovative practices and methodologies in the training and certification processes of training Show less

• Human Resources Manager

  • May 2011 - Mar 2013

  Developing rosters of service for Operational employees (shifts and stand-by duty);Ensuring the operational procedures for internal mobility and performance analysis;Collecting and processing data on the remuneration process and controlling the associated indicators;Collaborating in the definition of provisional plans for human resources and setting their annual training plan;Providing employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits;Ensuring the development of practical and formal procedures for obtaining certification for workers;Identifying needs, ordering and distributing uniforms and personal protective equipment;Organizing and keeping the HR archive updated, ensuring the registration of personal data on individual files. Show less

• Trains Circulation Coordinator

  • Nov 2006 - May 2011

  Managing, through the Operational Command Centres, the movement of trains in normal traffic and disorder, ensuring strict compliance of security in accordance with the regulations regarding train circulation;Collaborating and advising on regulatory changes;Identifying the causes of disturbance in train circulation in the Operational Unit and proposing appropriate corrective measures;As a result of incidents or accidents, performing or participating in surveys aimed at determining their causes;Supervising and promoting training and development of operational staff, including that resulting from new regulatory processes;Refereeing labour disputes and administering disciplinary procedures;Defining provisional plans for human resources;Assessing talent through use of performance appraisals. Show less

• Operational Center Coordinator

  • Jun 2004 - Nov 2006

  Ensuring local control of railway traffic;Coordinating measures and means forresolving incidents and replacing rail traffic conditions;Ensuring the safety and regulatory conditions for the implementation of maintenance works in infrastructure;Preparing information about performance monitoring of rail traffic, for submission to the regulator, rail operators and management departments of REFER;Collecting, processing and providing indicators of operational management, about rail traffic and infrastructure maintenance;Promotion training of operational personnel, resulting from new regulatory processes;As a result of incidents or accidents, performing or participating in surveys aimed at determining their causes;Assessing talent through use of performance appraisals. Show less

• Internship

  • Dec 2003 - May 2004

  Putting into practice the knowledge acquired at university, combined with work experience;Deepening working knowledge and gaining practical experience of rail operations command in REFER.

• Controlador de Circulação

  • Jan 1999 - Dec 2003

  Ensuring the implementation of the operations command, controlling train circulation and other activities under the responsibility assigned, in order to contribute to better safety, regularity and punctuality of rail traffic and the quality of service provided by rail operators.



CP - Comboios de Portugal, EPE

• Portugal
• Rail Transportation
• 700 & Above Employee

• Factor

  • Dec 1995 - Dec 1998

  Ensuring the implementation of the operations command, controlling train circulation and other activities under the responsibility assigned, in order to contribute to better safety, regularity and punctuality of rail traffic and the quality of service provided by rail operators. Ticket sales and accounting Ensuring the implementation of the operations command, controlling train circulation and other activities under the responsibility assigned, in order to contribute to better safety, regularity and punctuality of rail traffic and the quality of service provided by rail operators. Ticket sales and accounting