Gonçalves Luis
After Sales Manager at Bosch Portugal- Claim this Profile
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Português Native or bilingual proficiency
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Inglês Professional working proficiency
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Francês Professional working proficiency
Topline Score
Bio
CARLOS DIAS
Luis Gonçalves é um profissional que gosta de surpreender as expectativas dos clientes e da empresa. Em constante aprendizagem e sentido de humor, que cativa pela fácil empatia criada.
Marco Marques
I've worked alongside Luís in several projects in which he has given valuable insights for product development based on his extensive experience in after sales and most importantly costumer expectations. Luis is a very skilled and highly committed professional with whom I'm proud to have work with.
CARLOS DIAS
Luis Gonçalves é um profissional que gosta de surpreender as expectativas dos clientes e da empresa. Em constante aprendizagem e sentido de humor, que cativa pela fácil empatia criada.
Marco Marques
I've worked alongside Luís in several projects in which he has given valuable insights for product development based on his extensive experience in after sales and most importantly costumer expectations. Luis is a very skilled and highly committed professional with whom I'm proud to have work with.
CARLOS DIAS
Luis Gonçalves é um profissional que gosta de surpreender as expectativas dos clientes e da empresa. Em constante aprendizagem e sentido de humor, que cativa pela fácil empatia criada.
Marco Marques
I've worked alongside Luís in several projects in which he has given valuable insights for product development based on his extensive experience in after sales and most importantly costumer expectations. Luis is a very skilled and highly committed professional with whom I'm proud to have work with.
CARLOS DIAS
Luis Gonçalves é um profissional que gosta de surpreender as expectativas dos clientes e da empresa. Em constante aprendizagem e sentido de humor, que cativa pela fácil empatia criada.
Marco Marques
I've worked alongside Luís in several projects in which he has given valuable insights for product development based on his extensive experience in after sales and most importantly costumer expectations. Luis is a very skilled and highly committed professional with whom I'm proud to have work with.
Experience
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Bosch Portugal
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Portugal
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Industrial Machinery Manufacturing
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700 & Above Employee
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After Sales Manager
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Jan 2008 - Present
Evaluation, support and management of service partners.
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Technical Trainer
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Sep 1994 - Dec 2007
Performing training sessions to installers and after sales technicians (gas and electric water heaters, gas/oil central heating boilers and thermal solar systems) and preparation of technical documentation.
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ISQ Energia
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Portugal
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Oil and Gas
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1 - 100 Employee
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Senior Technical Trainer
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Sep 2017 - Aug 2021
Performing training sessions about: Gás water heaters, Gás conventional or condensing boilers and gas cooking appliances (domestic and industrial). Target public: Installers and supervisors Subtopic: Instalation, maintenance, gas conetions, gas adaptation, reparing. Performing training sessions about: Gás water heaters, Gás conventional or condensing boilers and gas cooking appliances (domestic and industrial). Target public: Installers and supervisors Subtopic: Instalation, maintenance, gas conetions, gas adaptation, reparing.
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IEFP
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Portugal
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Government Administration
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700 & Above Employee
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Senior Technical Trainer
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Jan 2013 - Dec 2013
Performing training sessions to HAVAC installers and plumbers about water heaters, central heating boilers and systems. Performing training sessions to HAVAC installers and plumbers about water heaters, central heating boilers and systems.
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Vulcano Portugal
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Portugal
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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After sales technician
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Sep 1994 - 2004
After sales technician (Water heaters, gas/oil central heating boilers/systems ) After sales technician (Water heaters, gas/oil central heating boilers/systems )
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Education
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2010 - 2013
IPAM-Aveiro
Bachelor's degree, Marketing Management -
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Certified Trainer (CAP) -
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Certified Trainer and Technician, Thermal solar systems, FGases and HVAC appliances
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