Experience

cube10.io

• United Kingdom
• Software Development
• 1 - 100 Employee

• Junior Frontend Developer

  • Sep 2022 - Present



1stQuest

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Sales and Support Specialist

  • Sep 2021 - Jan 2023

  -Maintained and attracted potential customers and converted the leads into sales. -Handled all the sales and customer-related communications (through emails, calls, chats) relating to service status, concerns, and issues, and assisted the customers in the processing, expediting, and troubleshooting of their orders. -Built sustainable relationships and trust with customers through open and interactive communication. -Maintained social media calendar, managed all social media pages and created innovative blog posts to improve the SEO and sales of the company. -Kept record of customer interactions, processed customer accounts, and file documents. -Communicated and followed up with other departments in order to process the orders of customers. -Generated positive reviews on online review platforms such as Trustpilot, and consequently attracted other potential customers. Show less